forza horizon 5 stuck on connecting to store, please wait

Hello Ethan P, My name is Khaji I am the independent advisor and I will be happy to help you today.

I am sorry that you are presenting this error, to begin I would like to know on what device you are receiving this error, are you on a PC or on an Xbox console?

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I see if the game is consistently getting stuck on the "Connecting to Store, Please Wait" message on your PC, there are a few steps you can take to try and resolve the issue:

1. Ensure that your internet connection is stable and working properly. You can try resetting your router or connecting to a different network to see if it makes a difference.

2. Make sure your Windows 10 operating system is up to date. Microsoft regularly releases updates that include bug fixes and improvements, which may help resolve the issue you're experiencing.

3. Forza Horizon 5 uses the Xbox app for certain functionalities. Make sure you have the latest version of the Xbox app installed on your PC. You can check for updates in the Microsoft Store.

4. If the Xbox app is experiencing any issues, resetting it may help. To do this, follow these steps:

Press the Windows key + I to open the Settings app.
Select "Apps" from the options.
Scroll down and find the Xbox app in the list of installed apps.
Click on the Xbox app and select "Advanced options."
Click on the "Reset" button and confirm the action.
Restart your PC and try launching Forza Horizon 5 again.
Check Windows Firewall and antivirus settings: Sometimes, firewall or antivirus settings can interfere with the game's connection to the store. Temporarily disable any third-party antivirus software and check your Windows Firewall settings to ensure that Forza Horizon 5 has the necessary permissions to access the internet.

5. If none of the above steps work, you can try uninstalling and reinstalling Forza Horizon 5. This can help resolve any potential issues with the game installation that could be causing the connection problem.

If the issue persists after trying these steps, come back to us to find another solution together.

Hello Dmitrijs, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're having trouble when trying to sync your progress in Forza Horizon 5. Let's try to sort this out, but before that please tell me:

Is this happening only with Forza Horizon 5?
Are you playing the version available on the Xbox app/Microsoft store or are you playing the one from Steam?
Is this happening with more games from the Microsoft store or just Forza Horizon 5?
May I know if you tried using a different internet connection in your PC?
And what procedures you tried to fix this inconvenience?

I did everything what you said and i still get send to the gameservices microsoft store page when i open forza horizon 5 and only forza horizon 5

Please try from here, that should work:

https://www.xbox.com/en-US/games/store/forza-ho...