Forza Horizon 5 something went wrong with the game save (steam)

SOLOSG · Dec 8, 2022

Hello, I will try to describe exactly what happened, so today I re-downloaded Forza Horizon 5 because it wouldn't start. now the game works fine except all progress (houses, entire car collection plus duplicates i.e. 980+, credits around 87 million, level, draw and superdraw around 80+ and achievements) are lost resulting in a loss of 492 hours games. I checked the steam cloud, the save is overwritten so I can't recover it from this source. there are strange bonuses in the game from the bonus boards there are 5000+ unlocks in the hall of fame this is my old score of 873600 points and now I have 8150 cars from the auction that I did not sell I can collect all progress in hot wheels the adventure is lost and the horizon that was from the beginning after some time in the game it started to develop spontaneously which caused the game to crash I restarted it and then the dialogues from all the adventures on the horizon started to overlap so I am asking for help in restoring the progress in the game

:)

Kathy A.

Hello SOLOSG,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We're sorry to hear that you lost some progress of Forza Horizon from Steam. We understand that you wanted to bring back the loss progress you collected, and bonus unlocked. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most progress of any games, like what you are describing here, need to be addressed depending on the rules the gaming platform is implementing. Let us help you get to the right place.

For this, since you are using Steam, the best approach is to let Steam knows that your progress was overwritten on your Steam Cloud and please enumerate the losses you once had with Forza Horizon before it crashed. Please use this link to contact support - Steam Support (steampowered.com).

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question and have a great day!

Sincerely,

Xbox Forum Moderator

Microsoft Community

Rubin LMeeks

So I just bought the disc version of Forza Horizon 5 and everytime I try to launch the game it says “something went wrong” and displays the error code 0x87e50031. Please help me.

I can’t play some of my games

SojerManLan

Forza Horizon 5 does NOT have any announced or planned cross-progression from Forza Horizon 4. Aside from Forza Horizon 1 (which did had loyalty rewards for Forza Motorsport titles), there has never been cross-progression for Forza Horizon titles. You always had to start fresh with each game.

And about Forza Horizon 4: the lack of possibility to use the same save between Steam and Microsoft Store comes from the technical point of the each game. Both use a wholly different methods of saving which is far too much work to make them co-operate, ESPECIALLY considering that Forza Horizon 4 is way past its' prime.

StuartATrueRed

I'm sorry to hear that you're experiencing issues with Forza Horizon 5 on your Steam Deck. Based on the information you've provided, it seems that the issue may be related to your account or saved data.

To troubleshoot this issue, I recommend trying the following steps:

1. Clear the cache on your Steam Deck by restarting it and then launching the game again.

2. Verify the integrity of the game files on Steam by right-clicking on the game in your library, selecting "Properties," then "Local Files," and finally "Verify Integrity of Game Files."

3. Try signing out of your Xbox account on the game's start menu, then signing back in again.

4. If the issue persists, try deleting your saved data for Forza Horizon 5. You can do this by going to "Settings" on your Steam Deck, selecting "Storage," then "Manage Storage," and finally "Forza Horizon 5." From there, you can delete your saved data.

If none of these steps resolve the issue, I recommend reaching out to Xbox Support for further assistance. They may be able to provide additional troubleshooting steps or help you recover your saved data.

ngocphi

You can't as you did everything on steam

For the most part, cross-save support is present in Forza Horizon 5. The only exception to this rule is for those PC players who are playing through Steam. Steam players do not have cross-save support on their version of the game.Nov 8, 2021

This is the price you pay for switching platforms

Forza Horizon 5 something went wrong with the game save (steam)