Forza Horizon 5 Refuses to install through Xbox App

GuccJiit · Dec 17, 2021

I've been trying to download Forza Horizon 5 for the past 2 months through the Xbox app on PC. Every single other game I've downloaded through it prompts me to select what drive to install on. It did not ask when installing FH5, but instead automatically selected my C: drive. No matter how many times I cancel the download and expunge my pc of any FH5 files, when I return to download it says "resume install" and keeps trying to download on my C: drive. I've gone into the advance storage setting to change where new content is downloaded and that doesn't work either so I went to take it up with Microsoft support. I was on a 15 minute call to be told what I already knew and transferred to a higher-up, only to be put on hold for 20 minutes then hung up on. VVTF

:)

Christopher Revoredo

Hi there Gucc welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Christopher Revoredo

Well, I suggest you try this:

Open the Settings app it is the gear in the start menu.

Open Accounts

Click Sign-in Options

Scroll down to Privacy

Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

Restart your PC!

lvnleysoul69

This is what helped me and got Forza to download.
1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.
2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.
3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.
4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

Hope this helps have a good day!

DAMIANMYRDA

No. When you go to the Forza Horizon 5 page. It says "Install from Xbox App"

Mr. Dizz

I've signed in on the new account and installed the xbox app and signed in on the other account on there and forza horizon 5 is not on the installed list

Forza Horizon 5 Refuses to install through Xbox App