Forza Horizon 5: redirected to 'game services' while both are installed correctly

Discus and support Forza Horizon 5: redirected to 'game services' while both are installed correctly in XBoX Games and Apps to solve the problem; Hi, since November 5, I was able to play and enjoy the game without problems. (other than frequent disconnects) However today the game has stopped... Discussion in 'XBoX Games and Apps' started by High2HighWay96, Nov 13, 2021.

  1. Forza Horizon 5: redirected to 'game services' while both are installed correctly


    Hi, since November 5, I was able to play and enjoy the game without problems. (other than frequent disconnects) However today the game has stopped working because it keeps redirecting me to 'Game services' on the Microsoft Store. Both were working fine before and they are both installed already. The PC however constantly goes back to game services instead of launching the game. If I understood correctly, this was a known issue back on May 15 earlier this year. This seems to be the exact same. However I've tried to fix this myself and haven't been succesfull. I am not sure how to fix this myself. I'm stuck now, as all the things I've tried keep bringing me back to game services. I've asked for help on both the Forza and Windows subreddit, although I'm not sure if they would read it. The chances of reading my call for help would be higher here. Below is the problem and steps I've taken to try and 'fix' it, unsuccesfully. Thanks in advance for the help!

    Platform: Windows 10 - Microsoft Store

    Error code: none

    I was able to play the game just fine from Nov 5 until yesterday Nov 7. When I tried to start the game today, Microsoft decided to act weird. Clicking on the game sends me to 'Game services' in the Microsoft store. Game services is installed and when I check on services.msc, there are two game services up and running. The game is installed too. I've repaired the game, Microsoft store and Xbox, to no avail. More people are having this issue. I don't know why this is happening all of sudden. It worked fine before, now it's going in circles. I saw Microsoft add some 'redistributables' updates in the store just after I clicked on the game, not sure if it has any effect on them. Should I reinstall the game?

    I don't have game pass.

    Just tried the 'wsreset' for Microsoft Store. Absolutely didn't do anything at all. I'm at least midly annoyed now. It worked fine before, and now this.

    Even tried the Windows Powershell to uninstall game services and then reinstalling it, had also zero effect.

    Decided to run the DISM.exe /Online /Cleanup-image /Restorehealth. And the sfc /scannow afterwards. It didn't work.

    :)
     
    High2HighWay96, Nov 13, 2021
    #1
  2. High2HighWay96 Win User

    Forza Horizon 5: redirected to 'game services' while both are installed correctly

    Hi Mateus, thank you for your advice. This did indeed help my issue. I had to reinstall both Gamingservices and Forza Horizon 5. After reinstalling them both, the game was able to launch again. The game's able to run normally again, although I can only hope it stays that way.

    Thanks for your help!

    Kind regards,
  3. MateusFontana Win User

    Forza Horizon 5: redirected to 'game services' while both are installed correctly

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. Some people reported that uninstalling and installing the game solved the problem, others also said that running as administrator worked, so to run the game as an administrator just search for it in the search bar, click on it and tap on the run as administrator option.

    - If the above tips don't solve the problem, I suggest you try the alternatives below.

    Solution 1:

    Open RegEdit as an administrator and delete the following Services:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    PC reboot

    Install gaming service like you would normally

    Solution 2:

    Go to Windows settings

    Applications

    Applications and Features

    Look for Gaming Services

    Click on it

    Advanced options

    Tap repair

    - If it doesn't work, try the alternative below.

    Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

    https://www.microsoft.com/en-us/software-downlo...

    * Thank you in advance for contacting, I hope this can help you.
  4. David Wirsching Win User

    Can't find my Forza Horizon 5 DLC's on PC

    Hello, My name is David. I am an independent advisor, happy to help you today.

    If you can't find or install the DLC expansions for Forza Horizon 5 on your PC, here are some troubleshooting steps you can try:

    Check account and platform compatibility first: Make sure you're using the same Microsoft account on both your Xbox and PC. Also, confirm that the DLC expansions you purchased are compatible with the PC version of Forza Horizon 5. Some DLC may be exclusive to the Xbox console and not available for PC.

    Then verify ownership and installation: On your PC, open the Microsoft Store app and navigate to the Forza Horizon 5 page. Check if the DLC expansions you own are listed as purchased or available for installation. If they appear as your own, try clicking the "Install" button to start the installation process.

    We can also try checking for updates: make sure Forza Horizon 5 and the Microsoft Store app on your PC are up to date. Sometimes updates can resolve compatibility issues and allow DLC to be installed. Launch the Microsoft Store app, click the three dots in the top right corner, and select "Downloads and Updates" to check for available updates.

    If the above has not worked, reinstall the game: If the DLC expansions still do not appear for installation, try uninstalling and reinstalling Forza Horizon 5 on your PC. This can update the game data and allow the DLC to be recognized and installed correctly.

    I hope this helps.

    Best regards.
  5. iRob87 Win User

    Xbox Game Pass PC I can't install games (error:0x00000001)

    I can't install both AoE IV and Forza Horizon 5 through Game Pass 0x00000001 error message. I tried everything, including a fresh install of Windows 11, but I still have this issue.
  6. lvnleysoul69 Win User

    Forza Horizon 5 gets stuck on preparing and then cancles - Windows 11

    This is what helped me and got Forza to download.
    1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.
    2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.
    3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.
    4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

    Hope this helps have a good day!
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Forza Horizon 5: redirected to 'game services' while both are installed correctly

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