Forza Horizon 5, Lost all progress in the game

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

Hi! My name is Ben an Independent advisor and hope you are doing well.

With regards to your issue, can you tell us when did this started to happen? If it is just today, there is actually an Xbox live server issue lately but it should be fixed by now.

You can check the status via https://support.xbox.com/en-GB/xbox-live-status but if you are still having issues in the game, kindly let us know so we can try to assist.

Kind regards,

Ben

This has happened to me as well. Lost all my tracking progress for Forza Horizon 2 - when I checked the achievement app thoroughly, the progress on all locked achievements is now showing as 0%

Hi Lunaria20, this is Manuela!. I'm an Independent Advisor ready to assist you with this

I'm sorry to hear you lost the progress in Forza Horizon 5. In situations like this I recommend you to reach Forza support.

They can help you to recover this progress, before that make sure to follow all the steps provided in the next article:
https://support.forzamotorsport.net/hc/en-us/ar...

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose