Forza Horizon 5 has to RE-download on xbox app PC

Discus and support Forza Horizon 5 has to RE-download on xbox app PC in XBoX Games and Apps to solve the problem; Hi, i have been playing forza horizon 5 for 2 weeks via the xbox app on pc with the game pass and the Premium DLC. Today i saw that there was an... Discussion in 'XBoX Games and Apps' started by WakaUE, Nov 18, 2021.

  1. WakaUE
    WakaUE Guest

    Forza Horizon 5 has to RE-download on xbox app PC


    Hi, i have been playing forza horizon 5 for 2 weeks via the xbox app on pc with the game pass and the Premium DLC.

    Today i saw that there was an udpate when i tried to start the game, i launch the update and get to my occupation.

    I come back later to my computer and now i have to download the whole 102GO of the game once more.

    I got to say this is not the first problem i encounter with the xbox app or microsoft store, and the extent of research and troubleshooting needed to fix those is outrageous to say the least.

    So, here is my question how can i stop losing game data, or stop the app from removing blindly all of the game data(if somehow a file is corrupted why isn't there an option to check files integrity just like in steam). I went ahead and checked in WindowsApps folder and now that the game started to redownload all of the data is all gone... I don't care that i don't "own" the full game you can not just take away written data off my harddrives (if it is legal, feel free to tell me btw and put me back to place).

    :)
     
    WakaUE, Nov 18, 2021
    #1
  2. Eletricdrum Win User

    Forza Horizon 5 has to RE-download on xbox app PC

    Hi, my name is Fernando and I am an independent consultant for Microsoft products.

    Since it's a community forum, sometimes, we don't have a answer for your questions..

    Please try to contact the Microsoft support:

    https://support.microsoft.com/contactus

    I guess you'll find a answer for your issue..
  3. WakaUE Win User

    Forza Horizon 5 has to RE-download on xbox app PC

    OK, "you" believe ("you" not being microsoft as I understand it) it is a glitch

    And "We" believe (we being the community I guess) it will probably get fixed.

    Altho an apology is nice and you are going a nice PR Job, you are no way near the answer i'm waiting for, because "you" know it is a bug and "we" know for certain (not just probably) that the worst customer/gaming experience while playing microsoft games is to use the microsoft environement.

    I don't want a PR answer i want technical help, people were reporting this in 2019...(on the xbox app, but i'm guessing it related to microsoft store too) and thats why I want a fix, for me and the other person who are we willing to get there hands dirty. Untill microsoft devs do their jobs and fix this "Major issue".
  4. K3koa Win User

    Forza Horizon 5 has to RE-download on xbox app PC

    Did any of these suggestions work? My Forza Horizon 5 just did the same thing. Said it had an update, then the update errored out, then somehow Forza was gone. Now it seems to be making me Re-Download all 100+GB of the game. What a PIA!
  5. L4c3rd4 Win User

    Forza Horizon 5 has to RE-download on xbox app PC

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...
  6. L4c3rd4 Win User

    Forza Horizon 5 has to RE-download on xbox app PC

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey WakaUE, how are you today? Hope you're well.

    I'm so sorry for this issue. Indeed, this issue happens with some other games on the Xbox app, we believe it's some glitch on the app, a lot of users reported this happening. :/

    We believe this will probably get fix on future updates on the app. I'm so sorry, once again. :/
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Forza Horizon 5 has to RE-download on xbox app PC

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