forza horizon 5 game progress are completely lost

forza horizon is hands down a bad game. in horizon sure they are running a new server but they completely lost the point and physics of the forza franchise. if you want a freeroam game buy need for speed or test drive. i just think forza horizon was a waste
of money by the forza company. at least they are making forza 5 for the 360 and one

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

Hello, thank you very much for your help.

I did all the steps and couldn't get the progress back. It's a good solution, but it's already too late for me... my original local saves were deleted by new cloud saves without giving me a choice. Now my original saves are gone.

I'm talking to Forza support:

"Unfortunately, due to technical limitations, we are unable to restore any lost progress such as experience and campaign completion. However, we are able to return your inventory, which may include but is not limited to cars, credits, and/or skates."

I'm afraid the next time I launch it will be when my save files get corrupted and disappear again.

I've seen many cases like mine... They have to do something safer in Forza to avoid losing progress, just pressing a button loses everything...

Saves don't transfer to the Steam version of the game. You'd have to buy it from Microsoft to keep your progress.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, are you on Xbox or PC? This will determine the steps we have to perform.

Also, this usually happens if we choose the wrong saved data.