Forza Horizon 5 freezes and crashes on loading screen and Displays error message

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Yoshi,Have you tried reinstalling the game?

Let's test some processes

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

Select the application you want to fix.

Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

I remain at your disposal if you have any further questions.

Seems to have done the trick. My games including Forza 5 all load and allow me to play without any freezing/crashing to the home screen. Thanks Microsoft team.

I downloaded the update and restarted but only non game-pass games launched except Minecraft. Sea of thieves and Forza horizon still only launch and sit on the first loading screen forever and then crash with no errors.

Splash screen crash FIX :: Forza Horizon 5 Bug Reporting (Bugs, Errors, Support Links) (steamcommunity.com)

This fixed my issue.

Hey there!

Thanks for the support message.

What exactly happens when you try to launch the game? Is it crashing/freezing or displaying an error message?

Cheers!