Forza Horizon 5 crashing at startup using on Steam Deck

Александр Маслов1 · Aug 19, 2023

So as the title suggests, my horizon 5 keeps crashing at launch. The exit from the game happens when I login in my xbox account and click "start game" or "accessibility/settings" button at the game start menu. No error codes or anything, just a game crash.

I would like to point out the following:
- The game worked well before. I used the same xbox account as now. I just uninstalled the game, installed it again after a while and tried to log in.

- Crashes from the game occur only with my account (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***)
- When I use a new account, everything is fine, the game starts and everything works well

so, I'm sure something happened to my account, the game refuses to accept it. I don't want to lose my progress, especially since I haven't done anything

Maybe something with my saves? could you help me with recovery or problem solving?

:)

Александр �

Thanks for the quick response. Unfortunately, none of the above helped.

Wrote to xbox support. I'm waiting for their answer. Thank you!

Houston Pannell

I FOUND A FIX!!

Open your task manager and underneath “processes” anything that has “RTSS” end that task. That is RivaTuner and FH5 does not like RivaTuner

StuartATrueRed

I'm sorry to hear that you're experiencing issues with Forza Horizon 5 on your Steam Deck. Based on the information you've provided, it seems that the issue may be related to your account or saved data.

To troubleshoot this issue, I recommend trying the following steps:

1. Clear the cache on your Steam Deck by restarting it and then launching the game again.

2. Verify the integrity of the game files on Steam by right-clicking on the game in your library, selecting "Properties," then "Local Files," and finally "Verify Integrity of Game Files."

3. Try signing out of your Xbox account on the game's start menu, then signing back in again.

4. If the issue persists, try deleting your saved data for Forza Horizon 5. You can do this by going to "Settings" on your Steam Deck, selecting "Storage," then "Manage Storage," and finally "Forza Horizon 5." From there, you can delete your saved data.

If none of these steps resolve the issue, I recommend reaching out to Xbox Support for further assistance. They may be able to provide additional troubleshooting steps or help you recover your saved data.

Grunt Of Death

no steering wheel connected

XBF-JoannaDark

Hi,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with crashing issues on startup with Forza Horizon 5 PC. I will provide the link on how to troubleshoot issues with the game crashing on PC; this pertains to all versions of Forza on PC. Second, are you running the game on Windows 10 or 11?

If you are having trouble launching your game on PC or are experiencing random crashes, Please thoroughly attempt all steps. Please click on this link My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.” Please let me know if any of these steps resolved the issue. Have a great day.

Forza Horizon 5 crashing at startup using on Steam Deck