Forza Horizon 5 crashes on startup on PC, XBox App

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

I saw one of your other answers that said the exact same stuff and i did all of that.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Luka, if you have Win 10 just make sure it has the optional updates for version 22H2.

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this try this procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

CHKDSK

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

The system will ask you if you want to run CHKDSK after restarting the system, press Y on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.

Hi,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with crashing issues on startup with Forza Horizon 5 PC. I will provide the link on how to troubleshoot issues with the game crashing on PC; this pertains to all versions of Forza on PC. Second, are you running the game on Windows 10 or 11?

If you are having trouble launching your game on PC or are experiencing random crashes, Please thoroughly attempt all steps. Please click on this link My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.” Please let me know if any of these steps resolved the issue. Have a great day.

สวัสดี

ขอบคุณที่ติดต่อฟอรั่ม ขออ ัยที่ทราบว่าคุณมีปัญหาในการดาวน์โหลด Forza Horizon 5

การสนับสนุน Forza มีบทความที่มีขั้นตอนการแก้ไขปัญหาหลายขั้นตอนซึ่งอาจช่วยได้ เกมของฉันไม่ได้เปิดตัวหรือขัดข้องบนพีซี - การสนับสนุน Forza (forzamotorsport.net)

ขอแสดงความนับถือ

Hayabusa

[ข้อความด้านบนแปลด้วยเครื่องและอาจไม่ใช่การแสดงโพสต์ต้นฉบับที่ถูกต้อง]

[The text above is machine translated and may not be an accurate representation of the original post]

Hello,

Thank you for reaching out to the forums. Sorry to hear you are having issues downloading Forza Horizon 5.

Forza support has an article with several troubleshooting steps which may help. My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Regards,

Hayabusa