Forza Horizon 5 crashed at the splash screen and close itself

Discus and support Forza Horizon 5 crashed at the splash screen and close itself in XBoX Games and Apps to solve the problem; Forza Horizon 5 crashed at the splash screen and close itself. Os is windows 11 updated to the latest. Machine is a lenovo legion 5i pro laptop.... Discussion in 'XBoX Games and Apps' started by policeman0077, Jan 4, 2023.

  1. policeman0077
    policeman0077 Guest

    Forza Horizon 5 crashed at the splash screen and close itself


    Forza Horizon 5 crashed at the splash screen and close itself.

    Os is windows 11 updated to the latest.

    Machine is a lenovo legion 5i pro laptop. 12700h cpu and 3070 ti gpu.

    Drivers are latest available on lenovo's website.

    I also reported this bug to forza support they ask me to also post here in case it is a windows problem.

    here is some error code I captured from event viewer.

    Faulting application name: ForzaHorizon5.exe, version: 1.538.198.0, time stamp: 0x00000000

    Faulting module name: ntdll.dll, version: 10.0.22621.900, time stamp: 0xa97a9ed6

    Exception code: 0xc0000374

    Fault offset: 0x000000000010c249

    Faulting process id: 0x0x6c74

    Faulting application start time: 0x0x1d91f9429473228

    Faulting application path: D:\SteamLibrary\steamapps\common\ForzaHorizon5\ForzaHorizon5.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

    Report Id: c73028cb-1c13-44e8-b675-f8318c677e72

    Faulting package full name:

    Faulting package-relative application ID:

    :)
     
    policeman0077, Jan 4, 2023
    #1
  2. Geri M. Win User

    Forza Horizon 5 crashed at the splash screen and close itself

    Hello policeman007,



    Good day and we you are well today.



    First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



    Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    We will be glad to follow up and help you.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. Geri M. Win User

    Forza Horizon 5 crashed at the splash screen and close itself

    Hi policeman0077,



    We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)



    [​IMG]

    Thank you for your understanding.



    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
  4. Mubats Win User

    Forza horizon 5 not launching

  5. JustAnotherGamer_755 Win User

    my forza horizon 5 not launching

    To anyone who still has this issue, try the below 2 methods -

    When you see the second splash screen (small one) -

    1. Click on the forza horizon 5 shortcut multiple times.

    OR

    2. Alt+Tab and make sure the splash screen is selected
  6. Hurlamania Win User

    Forza Horizon splash screen crash

    you cannot get your money back for a game that you purchased over a year ago this issue should have been taken up in the beginning when you first purchase the game and it was not working
Thema:

Forza Horizon 5 crashed at the splash screen and close itself

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