Forza horizon 5 crash on launch, Error code - 0xe06d7363, KERNELBASE.dll

Shuigai · Nov 21, 2021

I was not able to launch Forza Horizon 5 on pc.

I turned off anti-virus, overlay, cleared cache ( game and microsoft store ), restarted xbox game bar, scanned system file ( sfc /scannow ), run as administrator and run it in windowed mode.

I wasn't able to fix it.

Here is the error log:

Faulting application name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0x6192a761

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934

Exception code: 0xe06d7363

Fault offset: 0x0000000000034f99

Faulting process id: 0x3ed8

Faulting application start time: 0x01d7def0536efdfc

Faulting application path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.410.860.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 468ee8d7-50eb-44ba-a287-8387fe59e421

Faulting package full name: Microsoft.624F8B84B80_3.410.860.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: Forzahorizon5

:)

Shuigai

I just fixed error.
You can fix it by uninstalling vjoy driver.
Does anyone know how do you remove a discussion?

Kathy A.

HI Shuigai,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Thanks for sharing the fix! Would you like to close and lock this thread? Or delete this thread?

I will not advise deleting this thread though because a future reader might find this helpful. But it will be your choice. Just let me know.

Please, do not forget to check here for known issues that might be related to your concern.

Xbox Status

Known Issues for Game Launches

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

_Sayan Roy_

I also have forza horizon 5 but the issue doesn't happen. But now the same is happening with rdr2 after 20-30mins of gameplay. Tried running as admin or compatibility mode.

Unde event viewer, two error codes show with rdr2 after 2 diff crashes, one is the access violation, another is kernelbase.dll fault

CarTzy

Hi mert harun eryılamaz,

Greetings!

Thank you for posting in Microsoft Community.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Game freezes or stops responding on a Windows device | Xbox Support

Please perform this troubleshooting steps provided by the game developers

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Forza horizon 5 crash on launch, Error code - 0xe06d7363, KERNELBASE.dll