Forza horizon 5 backstage Pass problem

Joren Graber · Mar 24, 2025

I was just playing Forza horizon five and tried to buy a backstage pass with my forzathon points when it popped up with the message, it said an error occurred by doing this transaction or something to that effect and it didn’t give me my backstage pass but it took away my 1000 forzathon points so now I only have 10 and I had 1010

:)

Janice V.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. It appears to be an in-game issue. Please note that this is a public forum, and while we do our best to help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts or internal game data.

I highly recommend reaching out directly to Forza Support for further assistance. They can check if there are any known issues or provide a solution. You can click here https://support.forzamotorsport.net/hc/en-us/re... to submit a ticket.

For more information about Horizon Backstage - FAQ, click below:

https://support.forzamotorsport.net/hc/en-us/ar...

Hope this helps. Let me know if you need further assistance.

Hoskayra

Hi Bart, my name is oskayra, i'm glad with help you

Yes, if you buy the Forza Horizon 5 Car Pass on Xbox, you will be able to use it on the PC version of Forza Horizon 5 as well. This is because the Car Pass is a digital add-on that is linked to your Xbox account, so you can access it on any device that you use to play Forza Horizon 5 with your Xbox account.

For example, if you buy the Car Pass on Xbox and then download Forza Horizon 5 on PC through Xbox Game Pass, you will be able to see the Car Pass in your inventory and activate it. This will give you access to all of the cars in the Car Pass, regardless of whether you are playing on Xbox or PC.

This is a great way to get the most out of your Forza Horizon 5 experience, as you will be able to enjoy all of the same cars and content on both Xbox and PC.

Here are some additional things to keep in mind:

You will need to have an active Xbox Game Pass subscription in order to play Forza Horizon 5 on PC.
You will need to be signed in to your Xbox account on both Xbox and PC in order to access your Car Pass.

I really hope your problem i have been helpful, have a nice day. Oskayra

Frank Wang 67567

Yes. Other games are OK.

Forza horizon 4 is OK too. But I bought it.

And Forza horizon 5 uses Game Pass.

I can start Forza 5 on my PC, can not start on Xbox serious S.

-DavidJ

Thanks for the reply! Hope all is well with you. I have already looked at that page. Is there any way I can get credited for the 2 Horizon Backstage Passes that I didn’t receive?

Thanks -David

Niels van den Berg1

I bought forza horizon 5 but I need the game pass to play it with friends why?

Forza horizon 5 backstage Pass problem