Forza Horizon 4 XBox One connection issues

WhiskeyWolf · Oct 4, 2018

So i've been playing the game. at first when I couldnt connect i was ok with it, was focused on the wacky & fun showcases. But, i've beat all 5. i'm ready to squad up. Every time i try to connect it says that it can't connect to the Live configuration servers.
Convoy wont work either (I'm assuming they're linked though). Please help!

:)

XBF Crystal P · Oct 4, 2018

포르자호라이즌4 게임 실행후 이 화면이 나오면서 온라인 연결이 안됩니다. [Translation - Porsche Horizon 4 After running the game, you will not be connected online when this screen appears.]

Hi there!

Thanks for reaching out! I'm sorry to hear about the error message you may be receiving when trying to launch Forza 4.

What digital content did you purchase? (Forza Horizon Standard Edition, Forza Horizon 4 Ultimate Edition)

What device are you using? (Xbox One, Windows 10)

Do you have an active
Xbox Live Gold Subscription?

I would recommend to try this Xbox one troubleshooting for
Multiplayer Connection test on Xbox One.

If the error message is on Windows 10 PC, please try
Troubleshooting gameplay issues on Windows 10.

Hope this helps. Let us know.

XBF Brad A · Oct 4, 2018

Forza Horizon 4 joining clubs

Hello Heizer,

There are multiple known issues with Forza you can go to the
Forza Horizon 4 forums and check out all the posts some have been answered, also there are known issues posted up.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

XBF Chris J · Oct 4, 2018

Hello there,

Thank you for bringing this to our attention. Are you playing on Windows or on Xbox one? You may want to check out
the Forza Forums for more support. You can report issues there as well as look up solutions. They currently have a thread with all known issues.

You can find that here.

Hope this helps!

WhiskeyWolf · Oct 4, 2018

Thinking about it, i just straight up might not be able to play MP on Forza. Real slow connection and all. For reference I am running on an Xbox One S.

XBF Crystal P · Nov 3, 2018

Hey there WhiskeyWolf,

Thanks for reaching out! I'm sorry to hear about your concern for Multiplayer on Forza. Here are a couple of resources that may help.

"I am experiencing slow performance when playing Xbox One games on Xbox Live."

”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”

I'd recommend checking out both of those links to solve this problem. Give them a shot and let us know how that
helped.

Thanks!

XBF Ezra G

Hi MaksJanu,

Thanks for your post! This issue could be associated with the network, causing long load times and issues with connecting to multiplayer lobbies. Check out this wizard:

"I need help with my Xbox One network connection" for troubleshooting and possible fixes. Also, Forza Horizon 4 has a large community, check out the

Forza Horizon 4 Forum for information and possible fixes for and issue like this one.

I hope this helps, thanks again!

XBF Crystal P

Hi there catchirps,

Thanks for reaching out here in Xbox Forums. We understand there is an issue with connecting to Forza Horizon 4 multiplayer. If you are able to play other multiplayer games, I recommend trying to

power cycle the Xbox and network hardware.

If the issue persists, I recommend trying the following article:
Xbox One Multiplayer Connection Error Solution and try checking your internet configuration to ensure the ports are open for the Forza Horizon 4 servers. Check out this article:

Forza Horizon 4 Community Support - Ports.

Try this out and let us know the results.

XBF Crystal P

Hi there Kuronato,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting to Forza Horizon 4 servers. To help clarify the issue:

What device are you using to play Forza Horizon 4?
What is the exact error message you are receiving?
Have you tried the
Forza Motorsport Forums for in-game assistance from the community?

Let us know so we may further assist.

XBF Ezra G

Hi Charles,

Thanks for your post! If Forza Horizon 4 is giving issues with permissions, check out this article on how to adjust

Xbox Live Online Safety and Privacy Settings. Also, for more information for the Forza Horizon 4 check out their

Forza Community Forums for possible solutions and options to resolve this issue.

I hope this helps, thanks again.

XBF Ezra G

Hi Samet SAHIN94,

Thanks for your post. I understand you are experiencing an issue related to Forza Horizon 4 having issues with connection to online services and your in-game account being deleted. You may want to try unplugging your router for 30 seconds and restarting
your console. Also, you may want to visit the
Forza Horizon 4 Forum for community information regarding issues like this one.

Please keep us updated.

Forza Horizon 4 XBox One connection issues