Forza Horizon 4 won't launch all the way

PatrickNMahoney · Jan 1, 2020

Hello, I have recently run into an issue with Forza Horizon 4 on the Xbox game pass launcher. So what happens is it opens the window for Forza with the logo, that happens before it goes full screen and to the main menu, but instead it crashes after a minute.
I had the same issue with Portal Bridge constructer but a reinstall fixed it. Here are the things I've tried so far, rebooting, reinstalling (both with and without DLC), launching game pass as administrator, checking and reinstalling graphics driver, checking
for windows updates, and trying the windows store debug tool.

The only things that have changed are I bought the ultimate edition add-on pack and I installed a another game. Now I do have the crash logs from windows event viewer which are:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1d40

Start Time: 01d5bdb2e6691a03

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.380.112.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: bbb4b3a4-7e81-493b-bc8e-af11b192f34f

Faulting package full name: Microsoft.SunriseBaseGame_1.380.112.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

and the info

Fault bucket 1782490799577458902, type 5

Event Name: MoAppHang

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.SunriseBaseGame_1.380.112.2_x64__8wekyb3d8bbwe

P2: praid:SunriseReleaseFinal

P3: 0.0.0.0

P4: 00000000

P5: 07c1

P6: 4194304

P7:

P8:

P9:

P10:

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER377D.tmp.WERInternalMetadata.xml

and here are my spec incase that helps, rtx 2060s, intel i7-3770,and 8 gb ram

Any help is appreciated.

:)

StuntZA

Hi PatrickNMahoney,

From what I can gather, this problem is related to upgrading the standard edition to the Ultimate edition.

Best you can do is report this directly to Playground games, they're open again from the 6th of January, but brining this to their attention especially with it being a wide impact issue will help them in being made aware towards resolving it.

Here is a thread you can follow that might aid you in the future. Personally I would advise against using the suggested fixes as some could have negatie impacts on your system, unrecoverable ones.

https://answers.microsoft.com/en-us/windows/forum/all/forza-horizon-4-wont-launch/7bd5aead-fe0f-43ee-bfbb-04313e659683?page=8

XBF Chris J

Hello Richie,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve
tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

Richie9191

Yep I have also same problem like you and thousands of others, Ultimate Edition never starts, re-installed just normal edition, not working I have even reinstalled windows twice now and tried it on 3 seperate windows 10 Devices. The game will never get past
the Leading Picture on all versions and comes up with different errors on each computer.

Like everyone, tried every recomended trick on all the forums and support pages

£70 of money down the drian for the ultimate edition that wont run!

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 6b4

Start Time: 01d5e1bd7a4c000d

Termination Time: 4294967295

Application Path: D:\WindowsApps\Microsoft.SunriseBaseGame_1.393.315.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 9d0ac185-7ce0-4412-beab-d4a01d3e3a95

Faulting package full name: Microsoft.SunriseBaseGame_1.393.315.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

ScottsXIII

Forza Horizon 4 all the way! Especially with the recent LEGO Expansion.

WayneJohnsonZQ

Forza horizon 4 wont launch for me on series x

Forza Horizon 4 won't launch all the way