Forza Horizon 4 Welcome Pack missing?

Discus and support Forza Horizon 4 Welcome Pack missing? in XBoX Games and Apps to solve the problem; Hello, my Microsoft Store tells me that I do not own Forza Horizon 4 Welcome Pack... Discussion in 'XBoX Games and Apps' started by Rybolisk, Jul 31, 2020.

  1. Rybolisk
    Rybolisk Guest

    Forza Horizon 4 Welcome Pack missing?


    Hello,

    my Microsoft Store tells me that I do not own Forza Horizon 4 Welcome Pack (https://www.microsoft.com/en-us/p/forza-horizon-4-welcome-pack/9mvqn16mct10)
    even though it should be included with Forza Horizon 4 Ultimate Edition (https://www.microsoft.com/en-us/p/forza-horizon-4-ultimate-edition/9p513p4mwc71)
    that I already bought (in fact, I bought "Forza Horizon 4 and Forza Horizon 3 Ultimate Editions Bundle").

    Is there something I am missing?

    Thank you for your answer!


    Forza Horizon 4 Welcome Pack missing? [​IMG]


    :)
     
    Rybolisk, Jul 31, 2020
    #1
  2. Rybolisk Win User

    Forza Horizon 4 Welcome Pack missing?

    Thank you for your answer.

    I am on PC (Windows 10) and I apologize for not disclosing it before.

    However, I tried to do something similar for the MS Store app on my platform (i.e. looking up my app and its DLCs in my library) and there was no option to install the Welcome Pack (everything else seems to be in place, though).

    All MS apps are essentially telling me that I do not own it (even though I clearly should). And even the game itself tells me that if I want the DLC content I got to pay first.
  3. Rybolisk Win User

    Forza Horizon 4 Welcome Pack missing?

    Thank you for the advice, I would have probably chosen completely different categories in this kind of situation.

    So I have contacted the support and I've been told that https://www.microsoft.com/en-us/p/forza-horizon-4-and-forza-horizon-3-ultimate-editions-bundle/9pf3f4cc0vlg is NOT in fact a bundle of "Forza Horizon 4 Ultimate" and "Forza Horizon 3 Ultimate", but
    only a package of these two games and their DLCs that at the time were same as the Ultimate Editions. So any changes and future DLCs included with the Ultimate Edition are not included, as it is in fact not the Ultimate Edition. Whether this is an oversight
    or intentional is hard to say, but it surely is confusing!

    Thanks again and I hope that the paragraph above will be helpful to others that are similarly confused as I was.
  4. AridLizard Win User

    Forza Horizon 4 Welcome Pack missing?

    in that case I suggest going to
    https://beta.support.xbox.com/contact-us
    and click the Contact Us button

    select Family and Online Safety as the category
    select I Want to Protect My Account as the topic
    scroll to the bottom of the options and select Chat Online or Request a Call
    then explain the situation when you get through
  5. AridLizard Win User

    Forza Horizon 4 Welcome Pack missing?

    that could be a visual bug on the store page.

    if you are on Xbox, open Games and Apps,

    highlight FH4 and press the menu button on your controller (3 horizontal lines)

    select Manage Game and Add-Ons,

    see if the pack is there for download.

    let us know the results
  6. Davinci20010 Win User

    XBOX Series X Hard Crashes While Playing NBA 2K22

    Hello will the 007 Bond Pack from Forza Horizon 4 be playable or transfer over to Forza Horizon 5?
Thema:

Forza Horizon 4 Welcome Pack missing?

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