forza horizon 4 ultimate edition

Hallo

Habe mir vor gut einer stunde forza horizon 4 ultimate edition im microsoft store gekauft (win10)

aber es ist nicht in der bibliothek die 99,99,- sind vom konto schon abgebucht und unter bestellverlauf wird es auch nicht angezeigt

mache auch die ganze zeit mit dem support rum aber keiner weiß irgendwas…

[Translation - Hi i bought an hour ago Forza Horizon 4 Ultimate Edition in the Microsoft Store (WIN10)

But it is not in the library the 99.99,-are already debited from the account and under order history it also does not show up all the time with the support rum but no one knows anything]

:)

 

Forza Horizon 4: Ultimate Edition

Hey there Paragon!

After looking into it, It looks like the Ultimate Edition is going to be available on

9/28/2018 which is already the 4 day Early Access to the game as the Standard Edition is available on

10/2/2018

Hope this has answered your question

 

Forza horizon 4

Hi Emavnia,

Thanks for reaching out!

On Wednesday the world got its first playable review of Forza Horizon 4 with the launch of the official game demo for Xbox One and Windows 10 PC. You can

download the Forza Horizon 4 Demo before the Early Access starts September 28 for the customers that

pre-ordered the Forza Horizon 4 Ultimate Edition digital bundle.

Hope this helps. Let us know.

 

Hey Dome,

In order to install your newly purchased Forza Horizon 4 follow our simple steps on our Installing Games for Windows 10 page.

 

I

can't

the

store
says
that
I
didn't buy

it but

I bought

it

 

Hi Dome,

So in the Microsoft Store, it does not show the game was purchased, correct? Was the game purchased as a PC platform game or Xbox Platform?

Please check the following link:
Order History

I hope this helps

 

Hi

yes that's right, I bought it as a pc platform game and in the order process nothing is displayed. . .

but the 99. 99,- went out of my bank so I should've bought it.

 

Hey Dome,

For this billing issue, we recommend you visit our Xbox Support site to setup a call or live chat with one of our representatives to get this sorted out and get you back online asap!

 

i try it but can do it only tomorrow because the live chat is already closed. . .

in germany it's already too late

thanks anyway

 

Hi Dome,

Just in case, I am going to provide the contact information below for our Germany Support Team.

Hours of operation:



08:00 - 21:00 clock Monday to Friday



08:00 - 19:00 clock (Saturday) / 09:00 - 17:00 clock (Sunday)



Phone Numbers



Toll Free: 0800 181 2968

I hope this helps ^‿^

 

Three times I called and three times they couldn't help me what can I do now?. .

I'd better call my bank and they'll cancel the payment.