Forza Horizon 4 PC Win10 - FH501 error at start

Discus and support Forza Horizon 4 PC Win10 - FH501 error at start in XBoX on Windows to solve the problem; Today I installed a FH4 on my PC and it shows FH501 error. Error means that my videocard does not supprt DirectX12. But system info shows that DX12 is... Discussion in 'XBoX on Windows' started by ZsomborBercsényi, Mar 10, 2021.

  1. ZsomborBercsényi
    ZsomborBercsényi Guest

    Forza Horizon 4 PC Win10 - FH501 error at start


    Today I installed a FH4 on my PC and it shows FH501 error. Error means that my videocard does not supprt DirectX12. But system info shows that DX12 is on my PC. What to do ?

    My config is:

    Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)

    Language: Hungarian (Regional Setting: Hungarian)

    System Manufacturer: Dell Inc.

    System Model: OptiPlex 7010

    BIOS: BIOS Date: 06/10/13 14:14:04 Ver: A14.00 (type: BIOS)

    Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz

    Memory: 8192MB RAM

    Available OS Memory: 8078MB RAM

    Page File: 3084MB used, 6273MB available

    Windows Dir: C:\WINDOWS

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 96 DPI (100 percent)

    System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    Miracast: Available, with HDCP

    Microsoft Graphics Hybrid: Not Supported

    DirectX Database Version: 1.0.8

    DxDiag Version: 10.00.19041.0546 64bit Unicode

    ------------

    DxDiag Notes

    ------------

    Display Tab 1: No problems found.

    Sound Tab 1: No problems found.

    Input Tab: No problems found.

    --------------------

    DirectX Debug Levels

    --------------------

    Direct3D: 0/4 (retail)

    DirectDraw: 0/4 (retail)

    DirectInput: 0/5 (retail)

    DirectMusic: 0/5 (retail)

    DirectPlay: 0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow: 0/6 (retail)

    ---------------

    Display Devices

    ---------------

    Card name: Intel(R) HD Graphics

    Manufacturer: Intel Corporation

    Chip type: Intel(R) HD Graphics Family

    DAC type: Internal

    Device Type: Full Device (POST)

    Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_05771028&REV_09

    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 1792 MB

    Dedicated Memory: 32 MB

    Shared Memory: 1760 MB

    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    HDR Support: Not Supported

    Display Topology: Internal

    :)
     
    ZsomborBercsényi, Mar 10, 2021
    #1
  2. ZsomborBercsényi Win User

    Forza Horizon 4 PC Win10 - FH501 error at start

    Many Thanks ! I appricite your time and work !
  3. ZsomborBercsényi Win User

    Forza Horizon 4 PC Win10 - FH501 error at start

    Thanks for help ! Now it is clear.

    Can I upgrade my machine or it is not possible with this Optiplex 7010 ? Can I built a better video card ?

    Thanks for your time you spent with my problem !
  4. Obsessive Power Win User

    Forza Horizon 4 PC Win10 - FH501 error at start

    Can I upgrade my machine or it is not possible with this Optiplex 7010 ? Can I built a better video card ?

    Thanks for your time you spent with my problem !
    The upgrade options on this old Dell are quite limited. To upgrade with a dedicated graphics card would require a power supply upgrade. Unfortunaly there a some problems with this:

    • The power supply is a proprietary Dell unit designed specifically to fit this particular machine, I doubt you'll get a more powerful unit now.
    • This machine is pretty old. The technology it's made up of dates back to 2012.
    It's not worth upgrading. A replacement power supply more powerful than the one its got may be difficult to source and without a new one you can't add a dedicated graphics card because there isn't enough power to run it.

    Best to put your money in whole new machine. Making sure it has a gaming capable graphics card.
  5. Obsessive Power Win User

    Forza Horizon 4 PC Win10 - FH501 error at start

    Hi,

    The biggest issue here isn't the lack of supported DirectX it's a lack of any kind of dedicated graphics hardware. Your machine has no dedicated graphics card.

    The graphics on your old Dell OptiPlex is provided by the Intel HD 2500 which is part of your computer's processor. This falls way below the minimum requirements for the game. You can't run it on that machine.
  6. OndoyBahista Win User

    FH501

Thema:

Forza Horizon 4 PC Win10 - FH501 error at start

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