Forza Horizon 4 Disappeared From My Account

Discus and support Forza Horizon 4 Disappeared From My Account in XBoX on Windows to solve the problem; Hi, I recently traveled home and tried to update Forza Horizon 4 on my computer. After it updated, I tried to launch it and got this error message:... Discussion in 'XBoX on Windows' started by Dallinator, Nov 29, 2019.

  1. Dallinator
    Dallinator Guest

    Forza Horizon 4 Disappeared From My Account


    Hi,

    I recently traveled home and tried to update Forza Horizon 4 on my computer. After it updated, I tried to launch it and got this error message:

    Forza Horizon 4 is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

    Upon further inspection the game is not even in my library anymore and it wants me to pay again to get a new copy. I still have the receipt showing I already bought it, but it won't let me play.

    Please help

    :)
     
    Dallinator, Nov 29, 2019
    #1
  2. RafaelMouraB-DB3E4E3 Win User

    Forza Horizon 4 Disappeared From My Account

    U can reach support team following these simple steps (https://support.xbox.com/en-US/contact-us#0:2:4):

    Sign in to Xbox.com

    Step 1: Scroll down and select Support at the bottom left under Xbox.
    Step 2: At the bottom of the page, click Contact Us.
    Step 3: Select Account & Billing, then "View Other Options"
    Step 4: Select your problem
    Select - "Show contact options"
    Select - Request Support Call
    I hope this helps you
  3. 凯昕徐 Win User

    [Need help] Forza Horizon 5 pre-order downloaded game disappear itself

    Hi,

    To add up, I also installed other games at the same time, such as riftbreaker and Forza horizon 4, but they didn't disappear.
  4. VELTENNS Win User

    I can't access forza5 premium add-on contents in in-game of forza horizon5

    Hello, so today I uninstalled Forza Horizon 5, because I thought I had a problem with the early access. When I uninstalled it, the Forza Horizon 5 Premium Edition disappeared from my account. I tried getting it back, but didn't work it said that I can buy it, but not install it. Please help me!
  5. Lowe Nilsson Win User

    Why I cannot install Forza Horizon 4

    Thanks for the response, it seems to force me to download "Forza Horizon 4" first. When I click pause it's download and then try to start download on "Forza Horizon 4 Standard Edition" it stays at "Downloading" and starts Downloading process of "Forza Horizon 4". I also tried logging into my account on different computer which worked.
  6. Davinci20010 Win User

    XBOX Series X Hard Crashes While Playing NBA 2K22

    Hello will the 007 Bond Pack from Forza Horizon 4 be playable or transfer over to Forza Horizon 5?
Thema:

Forza Horizon 4 Disappeared From My Account

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