Forza Horizon 4 crashes during start-up

RC2999 · Jun 23, 2019

My Forza Horizon 4 stopped working. Earlier today it launched just fine.

After the first "press enter" prompt it starts loading for 2 seconds and then just shuts off.

Here is the event log:

Name der fehlerhaften Anwendung: ForzaHorizon4.exe, Version: 0.0.0.0, Zeitstempel: 0x5d07f39f

Name des fehlerhaften Moduls: ForzaHorizon4.exe, Version: 0.0.0.0, Zeitstempel: 0x5d07f39f

Ausnahmecode: 0xc0000005

Fehleroffset: 0x0000000002640a11

ID des fehlerhaften Prozesses: 0x27dc

Startzeit der fehlerhaften Anwendung: 0x01d5279d25e4d2cb

Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Berichtskennung: 0cae66fb-41ad-401f-bb98-aebf673997ed

Vollständiger Name des fehlerhaften Pakets: Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe

Anwendungs-ID, die relativ zum fehlerhaften Paket ist: SunriseReleaseFinal

I tried reinstalling FH4, tried deleting and reinstalling xbox/microsoft store (as per this thread: https://answers.microsoft.com/en-us...h/5d7638bc-8f97-495d-bc73-cbd526637234?page=2).

I don't use any overclocking software.

FH3 works fine, without problems.

Any tips?

Thanks in advance!

:)

RC2999

Hi MarbleBag, thanks for your reply!

Yes, I'm on PC.

My system specs should be fine:

- Win10 64

- Direct X 12

- i7-4770 @3.40 Ghz

- GeForce GTX 1060 (6GB Vram)

- 12 GB RAM

- 380gigs of free space

The game worked fine for the past week.

I'd like to try to remove and reinstall the AppPacke for FH4. (Microsoft.SunriseBaseGame_1.317.19.2_x64__8wekyb3d8bbwe)

But I'm not sure how to reinstall it through PowerShell. Could you write the correct command?

1. Get-AppxPackage *SunriseBaseGame* | Remove-AppxPackage

2. [...]

Thanks a lot!

MarbleBag590

On PC? Make sure your PC specs match the game requirements.

[*]OS: Windows 10 64
[*]Direct X 12
[*]CPU: Intel Corei3-4170 3.70 GHz / AMD FX-6120
[*]GPU: GeForce GT 740 / AMD Radeon R7 250X
[*]RAM: 8 GB (2 GB VRAM)
[*]55 GB Hard Drive space

XBF Crystal P

Hey there Chirosan,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with Forza
Horizon 4 crashing during in-game. I recommend to visit the
Forza Motorsport Forums and Forza
Horizon 4 Technical Support & Help for more assistance.

Hope this helps.

Duster589

There are a number of things that can cause crashes in Forza Horizon 4. It could be another program running or even just needing to update your GPU driver. Here is a link to a thread with some known issues and possible solutions to try. I would make sure
your GPU driver is up to date first.

https://www.resetera.com/threads/forza-horizon-4-pc-error-0xc0000005-preventing-many-users-from-starting-the-game.72412/

Also look at the Forza forums pages for help as well.

https://forums.forzamotorsport.net/turn10_postsm976677findlastpost_Fix-to-Forza-Horizon-4-Crashing-Constantly---PC---Random-Crashes.aspx#post1067194

Roman Ciesielski

I have tried all options. Does not work.
I have found one option to replace KERNELBASE.dll to new one from another system, but I do not have anothr PC with windows 11.

Forza Horizon 4 crashes during start-up