Forza Horizon 4 constantly crashing on Windows 10 even after several attempts to fix it

Discus and support Forza Horizon 4 constantly crashing on Windows 10 even after several attempts to fix it in XBoX on Windows to solve the problem; Hi there, I've contacted the Forza Support (https://support.forzamotorsport.net) several times now, and this time they redirected me to this forum. I... Discussion in 'XBoX on Windows' started by RGB4Kgaming, Jan 21, 2021.

  1. RGB4Kgaming
    RGB4Kgaming Guest

    Forza Horizon 4 constantly crashing on Windows 10 even after several attempts to fix it


    Hi there,

    I've contacted the Forza Support (https://support.forzamotorsport.net) several times now, and this time they redirected me to this forum.

    I bought the game's "Ultimate Edition" in December 2018 when it was still brand new, downloaded it (took very long due to its large size) and started it. It took me through the intro and then suddenly stopped working (grey screen, then closing to desktop,
    no error message). I restarted and the same happened. I then contacted their support and followed the steps they suggested. One redownload later the game started fine and I could play for approx. 5 minutes and then it showed the same behavior. I then upgraded
    my RAM from 8 to 16 GB and later to a brand new 32 GB kit suspecting it may be not enough, problem still persisted. Over the timespan leading up to this point I've tried many things (below you find a list) and contacted support multiple times, all of that
    didn't work.

    I also tried borrowing a PC from someone else and swapping out the drives with mine. On this machine (which had worse specifications as mine, e.g. only 8 GB of RAM) the game did actually work for a few days but then started showing the same behavior as described
    above again.

    List of things I already tried:

    1) Deleting and redownloading the game from the Microsoft Store (I've tried this three times)

    2) Deleting and reinstalling Windows 10 on my PC (followed by the installation of all remaining Updates and a redownload of the game)

    3) Trying various versions of the AMD Radeon Display Driver Software (after removing the previously installed version)

    4) Trying different RAM sticks (I'm using a brand new 32 GB kit now)

    5) Extensive hardware testing (done by a local professional) to ensure the Hardware is working as intended (they didn't see any problems)

    6) Downloading a free app from the Microsoft Store

    7) Uninstalling Audio Drivers and removing all sound devices from the PC (as it is sometimes recommended in unofficial forums)

    8) Disabling Windows Defender in the settings (some people say this worked for them)

    9) Killing the "explorer.exe" process after launching the game in Task Manager (some people on the forums said this worked for them)

    10) Moving the game files to a different SSD through the settings app

    11) Resizing the Page File in the system settings

    12) Removing and reinstalling the XBOX Game Services app through the Microsoft Store

    13) Redeploying the game using the "Get-AppXPackage" command in PowerShell

    14) Disabling the Developer Mode in settings and in PowerShell

    15) Removing the Radeon Settings app (it also comes with an overlay) while keeping the display driver on the system

    16) Trying different network adapters (LAN, WiFi internal, WiFi external/USB, ...)

    17) Trying different internet connections (fast/slow, cellular/DSL, ...) and even offline

    18) Checking if any "blacklisted" programs, as listed on the official support site, (like MSI Afterburner, ...) are installed (didn't find any)

    19) and, of course: resetting the game in Settings

    The demo version which supposedly uses the same game engine works without any problems whatsoever.

    My PC specs:

    CPU: AMD Ryzen 7 1700X @ 3,4 GHz

    RAM: 32 GB DDR-4 RAM @ 3200 MHz

    Mainboard: MSI PC-Mate B350

    GPU: AMD Radeon RX Vega 64

    Drives: 225 GB SSD + 500GB HDD (Game on SSD)

    Watercooling

    PSU: 750W

    Thank you for your help!!!

    :)
     
    RGB4Kgaming, Jan 21, 2021
    #1
  2. XBF Diego M Win User

    Forza Horizon 4 Fechando Sozinho [Translate] Forza Horizon 4 closing alone

    Hi Marlos,

    I see that you are playing this on a PC and not on an Xbox One. I recommend looking at this support article I found with many known solutions to resolve FH4 crashing on a Windows 10 PC:

    https://www.drivereasy.com/knowledge/forza-horizon-4-crash-on-pc-solved/


    There are 10 different fixes to try on that article so definitely try them all one by one and let us know which one helped!
  3. jerbear30ky Win User

    Forza Horizon 4 Crash to desktop

  4. Duster589 Win User

    Forza Horizon 4 crashes after selecting continue (PC)

    There are a number of things that can cause crashes in Forza Horizon 4. It could be another program running or even just needing to update your GPU driver. Here is a link to a thread with some known issues and possible solutions to try. I would make sure
    your GPU driver is up to date first.

    https://www.resetera.com/threads/forza-horizon-4-pc-error-0xc0000005-preventing-many-users-from-starting-the-game.72412/

    Also look at the Forza forums pages for help as well.

    https://forums.forzamotorsport.net/turn10_postsm976677findlastpost_Fix-to-Forza-Horizon-4-Crashing-Constantly---PC---Random-Crashes.aspx#post1067194
  5. TXTIM Win User

    Windows 11 and Forza Horizon

    It doesn't run for me either. Windows 11 + Forza Horizon 4 or 5 = Crash and Burn
  6. XBF Jasmine Z Win User

    Forza horizon 4 crashes on disclaimer screen

    Hi Nicholas,

    So, when trying to play Forza Horizon 4, the game keeps crashing even after uninstalling and reinstalling the game? Thank you for checking that the drivers and PC were updated. To perform a clean boot, check out the following link:

    How to perform a clean boot in Windows


    Please try this before the clean boot:

    If Forza Horizon 4 is disabled from being a background app it may crash or hang when suspending and resuming. check whether the setting is set to Off: Privacy > Background apps > Forza Horizon 4 > Off. Please keep this setting On.

    I hope this helps ^‿^
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Forza Horizon 4 constantly crashing on Windows 10 even after several attempts to fix it

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