Forza Horizon 4 Cloud Save data is not my old one

I have played Forza Horizon 4 on PC and Xbox and my save data is the same.

When you started the PC version did it ask you to download your Cloud Save?

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

If your Forza Horizon 4 progress has been lost due to a corrupted file, there are a few steps you can try to recover your saved game data:

Restore from the cloud: If you have Xbox Live Gold, your saved game data is automatically backed up to the cloud. To restore your saved game data, start Forza Horizon 4 and select the "Restore from Cloud" option in the "Manage Game" section.

Restore from a previous save: If you have a previous save file, you can try restoring your game data from that. To do this, go to the "Manage Game" section in Forza Horizon 4 and select the "Restore a previous save" option.

Use a backup file: If you have a backup file of your saved game data, you can try restoring your game data from that. To do this, copy the backup file to the appropriate folder on your PC or Xbox and then start Forza Horizon 4 and select the "Restore from Backup" option in the "Manage Game" section.

Contact Xbox Support: If none of the above steps work, consider contacting Xbox Support for further assistance. They should be able to help you recover your saved game data.

Note: The specific steps for restoring your saved game data may vary depending on the platform you're using and the version of the game you have installed.

Hello again, I believe they are referring to Xbox support, because here the community is public and we, as independent consultants, do not have access to your account or your data to be able to carry out any type of verification.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Sven_442, I'm sorry about what happened to your game save, I don't know which platform you would be playing on console or PC, but usually when this kind of thing happens it's not possible to recover your saves.

Try contacting Forza support to see if they can help you.

Forza Support

https://support.forzamotorsport.net/hc/en-us

Thats quite funny, cause they said i should try it here. btw im on pc.