Forza 7 virtual key and sweepstakes

wingz83 · Oct 19, 2017

I never got the 10 keys from pre-ordering Forza 7. Is there anything else I need to do before getting the virtual keys after signing up with xbox live rewards? Thanks!

:)

BLIZUNTS83 · Oct 19, 2017

I never received my rewards for the forza motorsport 7 virtual key sweepstakes

I never received my rewards for the forza motorsport 7 virtual key sweepstakes. Just wanted to know why one should have been a avatar item the other forza 7 VIP store item and thge last one was another store item thanks

Forza Motorsport 7 Virtual Key Sweepstakes and Instant Win Game(Expired)

Cr8zyyWhiteBoy · Oct 19, 2017

Didn't receive promotion

https://rewards.xbox.com/en-US/forza-7-virtual-key-sweepstakes/?utm_content=en-US&utm_medium=announc...

I purchasd the game and didn' get my 10 keys for the game, or my 5,000 points, can someone help me on how to get them promotions Thank You.

wingz83 · Oct 20, 2017

Just checking back to see if anyone has an answer.

XBLRewards3 · Nov 3, 2018

Hi wingz83. You had to be a member of the program when you pre-ordered the game in order to receive the keys. Also, your enrollment date to the program was on October 17th. The offer ended on the 13th so you do not qualify.

XBLRewards8

Hello SubaruWRX522,

Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread! Regarding your Credits, from the FAQ:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since the offer is not yet over, it is too early to see your Credits.

CrazY1985

Try contacting official support for this.

WuTang Asassain

Same here. I preordered on 9/28 and haven't received the bonuses yet.

XBLRewards8

Hello SubaruWRX522,

Our web team is now reporting that this issue has been resolved. However, our platform team reports that since your purchase was made before being a Rewards member, it was not eligible for this offer. From the FAQ:

How do I win prizes and earn Rewards Credits?

The Forza Motorsport 7 Virtual Key Instant Win & Sweepstakes gives you a chance to win cool prizes by earning virtual ‘keys’ for a Porsche 911 GT2 RS. Each key will give you one play of our instant win game — if the engine starts in the game, you’ll
win a prize. If not, you can earn more keys by pre-ordering or ordering a digital version of Forza Motorsport 7 from the Xbox Store, sharing via Twitter, or simply visiting the site each
day. In addition, every key you enter gives you one entry into our Grand Prize Sweepstakes drawing where you could win the Ultimate Game Delivery Experience (ARV: $5,000).

Please note that if you are NOT currently an Xbox Live Rewards member, you must join first before you will be able to claim a prize. Once you’ve signed up to be a member and registered for the promotion, you’ll be able to earn extra plays for visiting the
site each day and sharing on Twitter. Then once your membership is active (normally within 48 hours), you can come back and get your extra keys for pre-ordering or ordering the game!

XBLRewards3

Hi Subaru. We are looking into this issue. Sorry for the delay. We will provide an update soon.

Forza 7 virtual key and sweepstakes