Forza 7 only Black Screen

Could only post a part of it

------------------

System Information

------------------

Time of this report: 1/15/2020, 00:07:56

Machine name: ELIA-MACBOOK

Machine Id: {7E354943-BBA7-46FA-9038-8388219DDBD9}

Operating System: Windows 10 Enterprise 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)

Language: German (Regional Setting: German)

System Manufacturer: Apple Inc.

System Model: MacBookPro14,3

BIOS: 203.0.0.0.0 (type: UEFI)

Processor: Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz (8 CPUs), ~3.0GHz

Memory: 16384MB RAM

Available OS Memory: 16282MB RAM

Page File: 8386MB used, 10327MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 168 DPI (175 percent)

System DPI Setting: 192 DPI (200 percent)

DWM DPI Scaling: Enabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: Unknown

DxDiag Version: 10.00.18362.0387 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.
--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)
---------------

Display Devices

---------------

Card name: Radeon Pro 560

Manufacturer: Advanced Micro Devices, Inc.

Chip type: AMD FirePro (0x67EF)

DAC type: Internal DAC(400MHz)

Device Type: Full Device (POST)

Device Key: Enum\PCI\VEN_1002&DEV_67EF&SUBSYS_0179106B&REV_C0

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 12181 MB

Dedicated Memory: 4041 MB

Shared Memory: 8140 MB

Current Mode: 2880 x 1800 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.679688,0.320313), Green(0.264648,0.690430), Blue(0.150391,0.051758), White Point(0.312500,0.329102)

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: Color LCD

Monitor Id: APPA030

Native Mode: 2880 x 1800(p) (60.001Hz)

Output Type: Internal

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0349047.inf_amd64_1d29b20e762bbcb3\B349044\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349047.inf_amd64_1d29b20e762bbcb3\B349044\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349047.inf_amd64_1d29b20e762bbcb3\B349044\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0349047.inf_amd64_1d29b20e762bbcb3\B349044\amdxc64.dll

Driver File Version: 26.20.13001.33012 (English)

Driver Version: 26.20.13001.33012

DDI Version: 12

Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.6

Graphics Preemption: Primitive

Compute Preemption: DMA

Miracast: Not Supported by Graphics driver

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 21.11.2019 01:00:00, 1980144 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71EE2-24AF-11CF-2FF3-B0137BC2D735}

Vendor ID: 0x1002

Device ID: 0x67EF

SubSys ID: 0x0179106B

Revision ID: 0x00C0

Driver Strong Name: oem46.inf:cb0ae414b9971d06:ati2mtag_Polaris11:26.20.13001.33012CI\VEN_1002&DEV_67EF&SUBSYS_0179106B&REV_C0

Rank Of Driver: 00CF0000

Video Accel: Unknown

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10

Deinterlace Caps: n/a

D3D9 Overlay: Not Supported

DXVA-HD: Not Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

MPO MaxPlanes: 1

MPO Caps: Not Supported

MPO Stretch: Not Supported

MPO Media Hints: Not Supported

MPO Formats: Not Supported

PanelFitter Caps: Not Supported

PanelFitter Stretch: Not Supported
-------------

Sound Devices

-------------

Description: Lautsprecher (Cirrus Logic CS8409 (AB 57))

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_8409&SUBSYS_106B3900&REV_1001

Manufacturer ID: 1

Product ID: 65535

Type: WDM

Driver Name: HdAudio.sys

Driver Version: 10.00.18362.0356 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 09.02.2017 00:00:00, 425472 bytes

Other Files:

Driver Provider: Cirrus Logic, Inc.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No
---------------------

Sound Capture Devices

---------------------

Description: Internal Microphone (Cirrus Logic CS8409 (AB 57))

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: HdAudio.sys

Driver Version: 10.00.18362.0356 (English)

Driver Attributes: Final Retail

Date and Size: 10/7/2019 03:55:15, 425472 bytes

Cap Flags: 0x1

Format Flags: 0xFFFFF
---------------------

Video Capture Devices

Number of Devices: 1

---------------------

FriendlyName: FaceTime HD Camera (Build-in)

Category: Camera

SymbolicLink: \\?\usb#vid_05ac&pid_8600&mi_00#6&c3bb1e1&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global

Location: n/a

Rotation: n/a

Manufacturer: Microsoft

HardwareID: USB\VID_05AC&PID_8600&REV_0101&MI_00,USB\VID_05AC&PID_8600&MI_00

DriverDesc: USB Video Device

DriverProvider: Microsoft

DriverVersion: 10.0.18362.1

DriverDateEnglish: 6/21/2006 00:00:00

DriverDateLocalized: 21.06.2006 00:00:00

Service: usbvideo

Class: Camera

DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}

ProblemCode: No Problem

BusReportedDeviceDesc: FaceTime HD Camera (Build-in)

Parent: USB\VID_05AC&PID_8600\5&1f3e3f24&0&3

DriverProblemDesc: n/a

UpperFilters: n/a

LowerFilters: WdmCompanionFilter

Stack: \FileSystem\aswSnx,\FileSystem\aswSnx,\Driver\ksthunk,\Driver\usbvideo,\Driver\usbccgp

ContainerCategory: n/a

SensorGroupID: n/a

MFT0: n/a

DMFT: n/a

CustomCaptureSource: n/a

DependentStillCapture: n/a

EnablePlatformDMFT: n/a

DMFTChain: n/a

EnableDshowRedirection: n/a

FrameServerEnabled: n/a

AnalogProviders: n/a

ProfileIDs: n/a
-------------------

DirectInput Devices

-------------------

Device Name: Maus

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a
Device Name: Tastatur

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a
Device Name: Apple SPI Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x0278

FF Driver: n/a
Device Name: Apple SPI Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x0278

FF Driver: n/a
Device Name: Apple Touch Bar

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x8600

FF Driver: n/a
Device Name: iBridge

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x8600

FF Driver: n/a
Device Name: Apple SPI Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x0278

FF Driver: n/a
Device Name: Apple SPI Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x0278

FF Driver: n/a
Device Name: Apple SPI Trackpad

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x05AC, 0x0278

FF Driver: n/a
Poll w/ Interrupt: No
-----------

USB Devices

-----------

+ USB-Root-Hub (USB 3.0)

| Vendor/Product ID: 0x8086, 0xA12F

| Matching Device ID: USB\ROOT_HUB30

| Service: USBHUB3

| Driver: USBHUB3.SYS, 3/19/2019 05:43:43, 618296 bytes

|

+-+ Apple USB Composite Device

| | Vendor/Product ID: 0x05AC, 0x8600

| | Location: Port_#0003.Hub_#0001

| | Matching Device ID: USB\VID_05AC&PID_8600

| | Service: usbccgp

| | Driver: usbccgp.sys, 3/19/2019 05:43:43, 183608 bytes

| |

| +-+ Apple Touch Bar

| | | Vendor/Product ID: 0x05AC, 0x8600

| | | Location: 0000.0014.0000.003.000.000.000.000.000

| | | Matching Device ID: USB\VID_05AC&PID_8600&MI_02

| | | Lower Filters: AppleDFR

| | | Service: HidUsb

| | | Driver: AppleDFR.sys, 10/26/2016 14:00:03, 26608 bytes

| | |

| | +-+ HID-Tastatur

| | | | Vendor/Product ID: 0x05AC, 0x8600

| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD

| | | | Service: kbdhid

| | | | Driver: kbdhid.sys, 3/19/2019 05:43:43, 46592 bytes

| | | | Driver: kbdclass.sys, 3/19/2019 05:43:43, 70968 bytes
----------------

Gameport Devices

----------------
------------

PS/2 Devices

------------

+ HID-Tastatur

| Vendor/Product ID: 0x05AC, 0x0278

| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD

| Service: kbdhid

| Driver: kbdhid.sys, 3/19/2019 05:43:43, 46592 bytes

| Driver: kbdclass.sys, 3/19/2019 05:43:43, 70968 bytes

|

+ HID-konforme Maus

| Vendor/Product ID: 0x05AC, 0x0278

| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE

| Service: mouhid

| Driver: mouhid.sys, 3/19/2019 05:43:43, 35840 bytes

| Driver: mouclass.sys, 3/19/2019 05:43:43, 66872 bytes
------------------------

Disk & DVD/CD-ROM Drives

------------------------

Drive: C:

Free Space: 18.1 GB

Total Space: 71.6 GB

File System: NTFS

Model: APPLE SSD SM0256L
Drive: D:

Free Space: 374.8 GB

Total Space: 476.9 GB

File System: exFAT

Model: LaCie P9227 Mobile SCSI Disk Device
Drive: E:

Free Space: 46.2 GB

Total Space: 476.5 GB

File System: exFAT

Model: LaCie P9227 Mobile SCSI Disk Device

I Just tested it on a new local admin user, but same black screen. Anyone got a solution for me ?

Ok soo:

• I forgot to mention that i also chatted with a windows supporter that remote controlled my pc. He also checked the Windows Version, and did some stuff, but only the
  standards, he doesent even touched forza xD.

• What Maybe also is important to Mention, that i had 2 random times (starts of the game) who it really worked, but then i wanted to know if the error is really gone, and i closed the window, next try again the black window.

So i did your suggestions, but only black screen again!

Hello skiptraceYT,

Thank you for posting on the Xbox forums. We understand that Forza 7 is stuck on a black screen when you launch it. We recommend making sure that

Windows 10 is up to date. We have a support article that provides troubleshooting steps for

gameplay issues on Windows 10. If these troubleshooting steps do not resolve the issue, we recommend performing

a clean boot. A “clean boot” starts Windows with a minimal set of drivers and startup programs,
so that you can determine whether a background program is interfering with your game or program. Be sure to let us know the results skiptraceYT!

just turned Forza 7 on and I have the same problem. Tried turning console off and turning power off at the mains. But as soon as I try again loads for about 10 seconds then just a black screen and sound only. I am in the UK is this all over or just in the
UK.