Forza 5 wiped after reinstalling yet was being fine on cloud gaming

Hello El2trappy,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to recover your lost progress on Forza 5. We understand how important it is for you to get back to where you have been on the game. However, we found out about this support article from the game support that has troubleshooting that is applicable to your concern - I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net).

Since you’ve reached us first, we’ll ensure that your time is worth it by guiding you to the right direction where you can achieve your desired resolution. We would like to provide you this link where you can submit a ticket once you have exhausted the troubleshooting, they have provided on the article we shared - Lost Saved Data Ticket.

We are positive that you’ll get more relevant information and best resolution to your concern.



Sincerely,



Xbox Forum Moderator

Microsoft Community

reinstall xbox app,

reinstall forza horizon 5 completely

install all windows update

game still is not working.

Done all the above,

my other Xbox games open fine....

@ Cloud ...

Just don't play Forza 5 with people that don't know your driving style and you'll be fine ;-)

After Forza 5 using Cloud/Drivatars in-game I'm just interested to see what other games that will use a similar feature, FPS, RPGs etc.

Anything after that will be a bonus.

Hello

when you go to the save file of the game in question, all there is, is 10mb of reserved space.

the single player campaign save is still there, thats not been wiped however the multiplayer save, like i said was wiped or lost from cloud, from being hours of stats, kills etc to all zeros.

i am the only person on this console, the save file hasnt even been looked at until now, after the stats were gone.

Could there be a chance of data corruption regarding the multiplayer autosaves onto cloud?

would the cloud automatically wipe any corrupted data like saves for example?

i know on another game, if you saved over a save again and again, it woukd eventuslly corrupt it, could this be happening with an autosave onto cloud?

it is an old 360 game and has aparantly a lot of trouble with data being wiped.

thanks

monkey