Fortnite won’t load on Xbox series x

Hi Kate, you should be able to find a phone number for Microsoft on google. For everyone who has commented since my comment, I thought I’d give a quick update. There was no way to fix my Xbox, none of the trouble shooting steps from Microsoft or epic games could fix it. I spoke with Microsoft on the phone and they said I could send it away to be fixed but that it would be unlikely they’d actually be able to fix it and the best they could do would be to send a second hand one back at no expense. But because I had just bought mine they said the shop I bought it from is responsible for a new replacement. Thought this would helpful for some of you, since I know you guys don’t have warranty left. This is most likely what Microsoft will offer you. Good luck guys, I don’t understand how such a modern console can struggle with just one game

Have you been able to fix your problem? if so, what have you done?

tks in advance!

Not yet, I have spoken to Microsoft and they have said to send it for repair. Mine is out of warranty, however as its a software related issue and not hardware. So it should be down to them to fix it. I am just waiting for conformation on how this will work.

Hi, I’m having the same problem with my sons Xbox series x with Fortnite has anyone managed to fix it?

Thanks Kate

Same problem for the last month. I have done everything and nothing could fix the problem. Today i bypass my modem and connect my console with my mobile phone as access point with data. I started the game and everything worked jast fine. I don't know why, my modem seems to work perfectly. I communicate with my internet provider and still searching. I hope my solution works for everyone.