Fortnite Split Screen Not Working Xbox One

Hello OcularAttorney,



Greetings!



Thank you for posting in Microsoft Community.



It seems that the issue you are describing is in-game feature that is not working. Let us help you get to the bottom of this.

We have found an official article provided by the game developer on how to use split screen mode in Fortnite. Here are the steps provided:

1. Start Fortnite and go to the Main Menu.
   
2. Make sure that both controllers are connected to the console and turned on.
   
3. Once both controllers are connected, the first player needs to invite the second player to select their account.
   
4. Once signed into their account, the second player will appear in the lobby and split-screen mode will automatically turn on when you start a game.
   

If split-screen mode isn’t working as expected, check your internet connection. Split-screen mode will only work if your connection is stable.

Please note:

• If one player disconnects or exits the match, then the split-screen session will end.
  
• Split-screen only works while in a match, and the lobby and sub-menus are not shared.
  
• Players can’t share inventory using split-screen mode.
  
• Both players must have the same language settings to play on split-screen.
  
• Split-screen mode is not supported on mobile devices, Nintendo Switch, PC platforms, Creative and Limited Time Modes, Save the World, Ranked Mode, or Solos.
  

We can find the article through this link: How to use split-screen mode in Fortnite - Fortnite Support (epicgames.com)



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello everyone,

It appears that this is a known issue or a bug that needs to be reported to the game developer support team. You may submit a ticket through this link: Support request (epicgames.com)

Additionally, use the Report a Problem app on the Xbox console to report an issue or unexpected behavior in a game or app, which helps Team Xbox investigate and fix problems on the Xbox console. This improves the gaming experience for you and everyone else in the community. In the title of your bug please add [Xbox Forum]

We thank you for bringing this concern here and we hope for a fixed to be rolled out soon.

Sincerely,

My Xbox x doesn’t work either

Yeah that’s old info. This new problem happened after the update. So Microsoft or Epic don’t know about the issue yet. My kids are having the same issue.

Hello OcularAttorney,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,