Fortnite Season 5 Chapter 1 on Xbox Series S

Hello Jacob Owens1,



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Thank you for understanding.



Regards,

Hello Jacob Owens1,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix your issues with Fortnite on your Xbox Series S. Just a reminder, we are not able to double check your account here manually since we do not have the option to and only Epic Games are able to access. No worries, we do have some effective troubleshooting steps here that could fix the issue.

Here are a few troubleshooting steps you can try:



1. Clear the cache on your Xbox Series S. To do this, hold down the power button on the console for 10 seconds until it turns off. Then unplug the power cable from the back of the console and wait for 10 seconds before plugging it back in and turning the console back on.



2. Check for any available updates for Fortnite. You can do this by going to "My games & apps" on your Xbox Series S, selecting Fortnite, and then checking for updates.



3. Try uninstalling and reinstalling Fortnite again. Make sure to fully uninstall the game before reinstalling it.

Hope I helped. Please do not hesitate to ask if you have further questions.

YanYannn
Microsoft Community Moderator

I understand how that can be frustrating. It is simply how that game works. They have moved on to season 2 there is no longer a season 1. From what I understand there is no going back to the previous seasons. Just like when Fortnite moved on to a new chapter.
I hope this helps.

Hi, Matthew! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with Fortnite.

- To clarify, are you experiencing similar issues with other games?
- Is the game making your console shut down, or is it only taking you back to the dashboard?
- Do you get any error codes/messages when this happens?
- Besides your TV/monitor, do you have any other external device plugged into your console?

I'll be looking forward to your reply.
Best regards.

But in all other write ups the game is listed as complete

Nov. 1

• The Legend of Tianding (Xbox Series X|S Optimized, Xbox One, PC, & Xbox Cloud Gaming)
  
• The Walking Dead: A New Frontier — The Complete Season (PC)
  
• The Walking Dead: Michonne — The Complete Season (PC)
  

Oct. 27

• Frog Detective: The Entire Mystery (PC)
  
• Gunfire Reborn (Xbox Series X|S, Xbox One, PC, & Xbox Cloud Gaming)
  
• SIGNALIS (Xbox Series X|S, Xbox One, PC, & Xbox Cloud Gaming)
  

Oct. 21

• Persona 5 Royal (Xbox Series X|S Optimized, Xbox One, PC, & Xbox Cloud Gaming)