Fortnite on Xbox Cloud error - "Couldn't start your cloud gaming session. Unable to...

My name is Fernando I'm an independent consultant, I'm happy to help

I recommend you contact Epic support and report your problem at the link below:

https://www.epicgames.com/help/en-US/fortnite-c5719335176219

(Note) The link is in English and may need online translator software

Hope I helped and see you soon

Yes, all "Unofficial PC Sessions" when attempting to play via Cloud Gaming session.

Single player and "Player Dedicated Ark" server sessions will load fine in Cloud Gaming.

"Unofficial PC Sessions" servers will load fine if played via the Xbox Console itself.

Error given in Cloud Gaming session is "Cloud Not Retrieve Address".

Issue has persisted for 3-4 days now and appears to be affecting all players through Cloud Gaming. Numerous reports in Ark Official community website, official Discord server, and Reddit.

https://survivetheark.com/index.php?/forums/topic/716021-could-not-retrieve-address-error/

Xbox Support told me that anyone gaming this issue should report it as an outage through the Xbox Services Status page here: https://support.xbox.com/en-US/xbox-live-status

Hi, thanks for your anser

I'm not sure if it's because of fortnite, the loading screen is really when starting your xbox cloud gaming session.

My understanding is your progress is always saved to the Cloud. When you relaunch the game there is a point in the beginning of the game loading up where the XBox One is synching with the cloud. I have noticed on a couple of games that if you try and start
the game too soon it will not synch and you could lose progress. I always wait for the cloud synch before starting my game session. If you get a synch error I would suggest quitting the game and hard reset your XBox One. I keep my XBox One in power saving
mode which seems to be the safest way to keep your XBox One in a good state. It will take the XBox One longer to boot up in power save mode though.

That's sad to hear.

Well, to avoid this problem in the future I think could be great that before closing the cloud gaming session go back to the main game screen and leave it there for about 1 min and then end your cloud gaming session

Now, about the thing with the audio... are you experiencing this only with this game?

Try some of the suggestions provided in this article to see if something helps

https://support.xbox.com/help/games-apps/cloud-...

If you're experiencing this problem only with this game please share this feedback (usually when you end the session the feedback screen appears)