Fortnite - My sons account can't play cross platform

Discus and support Fortnite - My sons account can't play cross platform in XBoX Games and Apps to solve the problem; I have a Xbox One, fully updated. If i run Fortnite with my user, no problem at all, but if i use my son's account (i already tried to change is age... Discussion in 'XBoX Games and Apps' started by Lock76PT, Dec 8, 2018.

  1. Lock76PT
    Lock76PT Guest

    Fortnite - My sons account can't play cross platform


    I have a Xbox One, fully updated.

    If i run Fortnite with my user, no problem at all, but if i use my son's account (i already tried to change is age but didnt work), he's not able to play cross platform.

    He does not have any problems playing on the PC, this is limited to Xbox.

    How to solve this?

    :)
     
    Lock76PT, Dec 8, 2018
    #1
  2. Lock76PT Win User

    Fortnite - My sons account can't play cross platform

    Thr latest update is from december 1st, but it only mentions october updates like dolby vision.
  3. Njal the Blue Win User

    Fortnite - My sons account can't play cross platform

    Altering the birth year will not alter an account from child to adult. As RandyAU93 states, it is being dealt with in a new update. Check in settings>system>system update to see if it has rolled out to you yet.
  4. SpyShadow Win User

    Fortnite - My sons account can't play cross platform

    Hello in order to play cross platform on Xbox you need to go into the settings in the Fortnite game and select the Allow cross platform play option. He should be good to go after that!
  5. Lock76PT Win User

    Fortnite - My sons account can't play cross platform

    There are also new settings just unveiled that should enable the access you want.

    This article
    describes the various parental-controls settings, including the newest changes involving cross-platform play.
    Everything is set to allow.

    No difference.

    I actually changed my sons birthday year, for him to be an adult...still no luck.

    Stupid error.
  6. RandyAU93 Win User

    Fortnite - My sons account can't play cross platform

    These new settings can be found on the
    Microsoft account
    website. After making the change, you may want to power-cycle the Xbox console, or deleting and re-adding your child's profile. As to the account website, this is what you should see for your child (from Major Nelson's article). Please
    keep in mind that updates may roll out progressively, so if it's not in your region yet, it will be soon:


    [​IMG]
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Fortnite - My sons account can't play cross platform

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