Fortnite login failed

Uhm, what?

Would be able to explain?

Hi Ricardo *.

My name is Mauro and am glad to assist you. We are sorry for this incident.

Can you explain what happened?

Hello Kris kris1,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to log on to your Fortnite. Just a reminder, we are not able to double check the account or the devices that is connected to your account. No worries, we do have some effective troubleshooting steps here that could fix the issue.

According to a source, the “Login Failed” error message in Fortnite on Xbox can be caused by several factors, including outdated Xbox/Fortnite software, corrupted cache, network issues, or server maintenance. Here are some possible solutions you can try:

Check the Epic Games Server Status to see if all systems are operational. If some systems are not operational or Fortnite is under maintenance, you need to wait for a few hours before you can play.

1. Update your Xbox and Fortnite software. Go to your Xbox settings > System > Updates > Update. Go to the Xbox homepage and select “My games & apps”. Select “Manage” and select “Updates”. Select “Fortnite” and select “Update”.
   
2. Clear your Xbox’s cache. Go to your Xbox settings. Select “Device & connections and select “Blu-ray”. Select “Persistent storage” and select “Clear persistent storage”.
   
3. Reset your Xbox’s network settings. Go to your Xbox settings. Select “General” and select “Network settings”. Select “Advanced settings” and select “Alternate MAC address”. Select “Clear” and select “Restart”.
   
4. Remove and re-add your Xbox account. Go to your Xbox settings. Select “Account” and select “Remove accounts”. Select the Xbox account that you’re currently using. Select “Remove” and select “Add new”. Log in to your Xbox account to re-add it.
   
5. Uninstall and reinstall Fortnite. Go to the Xbox homepage and select “My games & apps”. Games > Fortnite > More options. Select “Uninstall all” and reinstall it from the Microsoft Store.
   
   Hope I helped! Let me know if you have any other questions or concerns.
   
   
   Microsoft Community Moderator
   

Hello Blamed,

Thank you for posting here on the Xbox forums. On what platform are you play fortnite? Have you already tried re-installing the game? I checked the fortnite support page and they seem to have all servers up and running, but you may want to check out the
site yourself as well :
Epic Games support

Hello Kris kris1,,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,