Fortnite chapter 5 season 1 has crashed on launch for 3 days now on xbox series X

Hi, my name is Annanda, thank you for your question and for reaching out.

That is an issue that has been affecting many players on multiple consoles. Many tried different ways to troubleshoot it with no success, while a few seems to be not affected by it. It seems Epic Games is aware of it, but i recommend you contacting them and see if they can somehow speed up the process for you.

https://www.epicgames.com/help/fortnite-c5719335176219

In case they mention you need to contact Xbox Support directly, here is the link:

https://support.xbox.com/contact-us/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Hello Jacob Owens1,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Hello Jacob Owens1,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix your issues with Fortnite on your Xbox Series S. Just a reminder, we are not able to double check your account here manually since we do not have the option to and only Epic Games are able to access. No worries, we do have some effective troubleshooting steps here that could fix the issue.

Here are a few troubleshooting steps you can try:



1. Clear the cache on your Xbox Series S. To do this, hold down the power button on the console for 10 seconds until it turns off. Then unplug the power cable from the back of the console and wait for 10 seconds before plugging it back in and turning the console back on.



2. Check for any available updates for Fortnite. You can do this by going to "My games & apps" on your Xbox Series S, selecting Fortnite, and then checking for updates.



3. Try uninstalling and reinstalling Fortnite again. Make sure to fully uninstall the game before reinstalling it.

Hope I helped. Please do not hesitate to ask if you have further questions.

YanYannn
Microsoft Community Moderator

In game after completing Act 4 Chapter 1 on Xbox Series X.

Like the title says, Is the Xbox X|S unstable like the PS5 was at launch, or is it stable? When the Xbox X|S first launched, I heard stuff about it crashing, bricking, etc. I was wanting to know, so I know whether to get it now, or wait.

Hello, I have had my Xbox series x since Christmas my console has been fine no crashing i would recommend you get one if you haven't already. Also issues that have been happening with series x/s Microsoft are working on them but mostly the issues are on the units that were on sale on the launch date.