fortnight crossplay on childs account

SunlitSauce8 · May 10, 2020

I'm very frustrated with this right now.

I quit using the account a long time ago (like 8 years) cause he couldn't play some game. Figured I'd set it up for fortnite cross play but it's impossible. The only requirement I have is to use his xbox account to crossplay.

I've tried changing it with the xbox from my account - doesn't work it's would change my account access

Ive tried changing it from within the xbox from his account - doesn't work it's a child account

I've tried changing it online from my account - doesn't work can;t find the sitting within family for his account to enable crossplay - though it should exist and this bug 1.

I've tried changing his account to an adult account, I can't it thinks he's 13 (which he is), but it shouldn't matter I should be able to change account types as I set it up. bug 2.

I've tried changing his age - nope - hope you didn't set that up wrong or your account is useless till it flips to 18. bug 3.

I've tried reading through forums for fix - confirmed it was a bug that was being looked at 8 months ago, (no fix yet as far as I can tell), however some talk indicated that when the child turns 13 crossplay comes to life but manually changing the age does
nothing. I can confirm it did not magically come to life. bug 4.

I've tried to talk to ms support through the chat - nope I could talk to an xbox gamer whatever that is, hmm don't really trust that.

My single option that is left is to create a complete new email account, fortnight account link them as an adult account. This is completely unacceptable for my child to crossplay in fortnite.

Please if someone knows please give me a step by step walkthrough of how to fix this.

Thanks,

Dave

:)

XBF Brad A

Hi Dave,

Thanks for reaching out to the forums. We understand you are trying to enable settings for Fortnite. We will go over each bug you have listed.

To change the setting you need to be on the parent account, access family and choose your sons profile then privacy settings. Will give you template at end for the settings on the Xbox.
Once an age is put in, it is unable to be changed on Xbox.com this is a security measure in place so kids don't go changing them. This also covers bug 3.

To enable the cross play you will need to do the following:

Log onto the parent account
Go to family then manage family members
Select the child profile
go to privacy and online safety then Xbox live privacy
then go to view details and customize-communication and multiplayer
Then select you can play with people outside of Xbox live and select allow
to allow them to communicate also select "you can communicate outside Xbox live with voice and text

Hope this helps.

Thanks,

Brad

SunlitSauce8

Hi James I'm trying to do that from here:

https://account.microsoft.com/family/ and have selected his account,

But I see Activity, screentime, App and game limits, Content Restrictions, Spending, Find your child. Within those I don't see a detail or multiplayer section.

With each I dont see I don't see anything resembling detail/Crossplay.

Under the content restrictions, I have Any age set for that, it's the only category I see resembling privacy/crossplay.

Would you be able to give me the link or location that you're recommending I do this from? I tried also within the xbox console companion app but didn't see there. I logged into xbox.com but couldn't find a family button within there, they only family
link I found lead back to the above link. I'll retry shortly on the xbox, its just in use @ the moment

---

Ok, thanks James, the instructions were for the xbox (for those following) I've set everything there to wide open (it mostly was previously), by other gamers are on tonight. I'll be sure to do a fresh login with the child account tonight before starting
& post an update.

Thanks James the instructions were godd

, knock on wood now

----

ok I tried it and have attached the pictures, I did relogin to the childs account after checking the settings in the first 2 & prior to the fortnite login (and 3rd pic). It didn't work for me, would you have any suggestions?

Many Thanks!

David

Darkwolfecze

Fingers crossed it will be ASAP

XBF Brad A

Hello all,

The setting is now active to change for parents. I just verified it is there myself on the console. When you go to privacy and online safety under custom and communication and multiplayer says you can play
with people outside Xbox live. Due to this is fixed I will be locking this post. There are two setting one for play and another for communication.

Thank you all for being patient in this matter.

Brad

Nixelplex

Right now the Child accounts are not allowed to play Cross-Platform. They can only play with other Xbox Users. This is something Microsoft is working on but no ETA as to when this will happen.

I'm in the same situation with my Children. It's an inconvenience, but I'm sure Microsoft will figure it out.

fortnight crossplay on childs account