Forgotten the Microsoft email address connected to my Mojang Minecraft account when migrating

Discus and support Forgotten the Microsoft email address connected to my Mojang Minecraft account when migrating in XBoX Accessibility to solve the problem; Can someone please help, I have a Minecraft account I've had since 2014 but I cannot log into it as I have forgotten what Microsoft email address I... Discussion in 'XBoX Accessibility' started by RealGurlMC, Nov 27, 2022.

  1. RealGurlMC
    RealGurlMC Guest

    Forgotten the Microsoft email address connected to my Mojang Minecraft account when migrating


    Can someone please help, I have a Minecraft account I've had since 2014 but I cannot log into it as I have forgotten what Microsoft email address I used to merge it, I have logged into 2 known Microsoft accounts, but neither of them is connected to my original account and I don't know what to do. I've tried to contact Microsoft but it keeps telling me to post here on the community page.

    :)
     
    RealGurlMC, Nov 27, 2022
    #1
  2. enzololletje Win User

    How to get back access to Minecraft Java Edition after faulty Account Migration?

    Hi there Josef,

    I did migrate my Mojang Account to a Microsoft Account.

    I did get an email to confirm the migration went well.

    The email address of my Mojang Account is the same email address than that of my Microsoft Account.

    The migration took place on 20 juli 2022

    Mojang has confirmed me, just before they closed my ticket, that there was no paid Minecraft Content active on my Gamertag .

    Does it help that I noticed that my Gamertag on the Mojang Account was different than that of my Microsoft Account.

    Both helpdesks had me run through the article you mentioned. Microsoft had me also reinstall the Minecraft Launcher.

    Thank you for trying to help.
  3. Georges C. Win User

    Forgotten the Microsoft email address connected to my Mojang Minecraft account when migrating

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello RealGurlMC, I'm sorry about what happened to your account, but if you forgot your email account try to follow the procedure below,

    How to find your Microsoft account email address

    https://support.xbox.com/en-US/help/account-pro...

    1. All you need to do is to go to https://account.live.com

    2. Click on Sign in

    3. Choose sign in options

    4. Choose Forgot my username from there you will be ask for alternate email or phone number that you use with that account, if you enter it correctly then you will be able to see the right email for your account.

    If in none of these methods can find your email, you will even have to remember that email you used to create the account, try to see with family and friends if they can help you remember.
  4. OutLost8906 Win User

    My Minecraft/Mojang account is no longer connected to my Microsoft/Xbox account

    No, I don’t think my account was hacked I think it might’ve been a bug. Prior to migrating my Mojang account to Microsoft. I’ve never had a Microsoft account. I accidentally used the same Microsoft email address I used to Migrate my Mojang account to a Microsoft to create a new Microsoft account. Now it somehow it deleted my old Xbox account that my Minecraft account was linked to.

    Now every time when I login into Minecraft it tells me I need to buy the game. I still have the email in my inbox showing that I used the same Microsoft email address to Migrate my Mojang account it you want me to provide that to you.

    In the screenshot below is my old Xbox account “” which is connected to my Minecraft account below. The active account “OUTLOSTLOL” is the new account which is the same one that was created with the same email address as the old one. When I look up my old Xbox account “” it shows that it no longer exists. It must’ve somehow gotten deleted when I created a new Microsoft account.


    [​IMG]
  5. enzololletje Win User

    How to get back access to Minecraft Java Edition after faulty Account Migration?

    I contacted Mojang Support again.

    They now tell me that my Mojang Account has not migrated to the Microsoft Account with the same email address, but to some other Microsoft Account.

    My Family has 3 other Microsoft Accounts. So I presume it is possibly one of those.

    All those Accounts have Minecraft licenses of their own. So possibly I have a Microsoft Account with a double license to Minecraft.

    I asked Mojang Support to what account my Mojang Account has migrated. I have yet to receive an answer.
  6. WillC24 Win User

    Access to Minecraft account

    Hi Darhyl,

    I migrated my Minecraft account from a Mojang account, and I purchased the game from there somewhere around 2010 so not sure how I would go about finding my game license. I have an email from Mojang to the email associated with my Microsoft account saying account migration was successful. But now when I log into the account I can't see it. I think I may have multiple accounts associated with a single email address. Is this possible?
Thema:

Forgotten the Microsoft email address connected to my Mojang Minecraft account when migrating

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