Forgotten password for Microsoft account used for Halo: MCC

Discus and support Forgotten password for Microsoft account used for Halo: MCC in XBoX Accessibility to solve the problem; Hi, I went to play Halo which I have on Steam. I was prompted to re-enter my password for my Microsoft account. The problem is I only made this account... Discussion in 'XBoX Accessibility' started by Stewface47, Oct 25, 2022.

  1. Stewface47
    Stewface47 Guest

    Forgotten password for Microsoft account used for Halo: MCC


    Hi, I went to play Halo which I have on Steam. I was prompted to re-enter my password for my Microsoft account. The problem is I only made this account as it was needed for Halo back when I purchased it and have never had to login manually again since. Thus I have no memory of what my password is. I have tried submitting the account verification form multiple times but get told the information provided was insufficient however there is no additional information that can be provided. I fill it out with my name, DOB, country, region etc however, as I have not used this account for email or purchases and it has only ever had the one password I cannot provide any previous. I would really appreciate some help with this as I payed for and own the Halo: MCC but cannot play it without this login.

    Thanks.

    :)
     
    Stewface47, Oct 25, 2022
    #1
  2. Georges C. Win User

    Forgotten password for Microsoft account used for Halo: MCC

    Hello again, if it does not offer you this option is because there may have been many attempts to log into the account, so it sends you directly to the recovery form.
  3. Georges C. Win User

    Forgotten password for Microsoft account used for Halo: MCC

    Hello again, you tried to recover the account through the account recovery form, however the message I sent is how much you try to log into your account by putting the email and then clicking "Forgot my password" and then when asking for a phone or recovery email to send the message, appears under the dialog box : "I do not have the recovery number"

    It is from this moment on that you can add a new number or email.
  4. Georges C. Win User

    Forgotten password for Microsoft account used for Halo: MCC

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Stewface47, by your description you forgot the password and also do not have an account recovery number or email to receive the code, you tried to add a code to your account, it would be at the time of step 3 described below, and click on the option "I do not have a number"

    This would give you the option to add a verification number or email, but your account would go into a 30-day quarantine.

    Reset a forgotten Microsoft account password

    https://support.microsoft.com/en-us/account-bil...
  5. Stewart Barrack Win User

    Forgotten password for Microsoft account used for Halo: MCC

    When I click forgot my password it just goes straight to the account recovery form. I don't get any of the options you mentioned.
  6. Stewart Barrack Win User

    Forgotten password for Microsoft account used for Halo: MCC

    Hi, thanks for the reply, I am having difficulty understanding your message. I cannot find the option you mention, it just links me to the recovery form to complete again which as I said I cannot provide enough detail for.
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Forgotten password for Microsoft account used for Halo: MCC

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