Forget my xbox account email but still remember the gamer tag

Discus and support Forget my xbox account email but still remember the gamer tag in XBoX Accessibility to solve the problem; As the title says, i forgot what email i used to sign up in opening a xbox account 5-6 years ago. I'm still able to remember the gamer tag and i'm sure... Discussion in 'XBoX Accessibility' started by Bara Waleed, Dec 5, 2023.

  1. Bara Waleed
    Bara Waleed Guest

    Forget my xbox account email but still remember the gamer tag


    As the title says, i forgot what email i used to sign up in opening a xbox account 5-6 years ago. I'm still able to remember the gamer tag and i'm sure that i'm able to remember the email if only i get to see the first two letters of it along side with the email domain. Is there any way to achieve that with Microsoft support team?

    :)
     
    Bara Waleed, Dec 5, 2023
    #1
  2. Tomm_A Win User

    Forget my xbox account email but still remember the gamer tag

    Hello Bara,



    Greetings!



    Thank you for posting in Microsoft Community.



    It seems that you forgot your Microsoft username or email account that was used before. Let us help you figure out on how to recover the user name or point you to the right support where you can get the best solution to your concern.

    You can use the article below to help you figure out the correct username of your account.


    Additionally, you can contact our live support channel because they have the tool to verify your account using your gamertag. Make sure to create temporary Microsoft account to be used in your signed in. Please use this link: Contact us | Xbox Support



    We are positive that you’ll get more relevant information and best resolution to your concern.



    Sincerely,

  3. TheLandNarwhal Win User

    one microsoft account with my gamer tag, another account for my windows 8.1. link them?

    Also, i cant delete the gamer tag that is on THIS email adress if that makes a difference. Ideally id just delete this xbox live gamer tag and then change the email from my real account to this email. but I also cant find a way to delete a gamer tag/xbox
    live account
  4. Keeb Star Win User

    My old account [help]

    If you remember your gamer-tag you will be fine. Contact Xbox Support @ 800-469-9269 & explain that you know your gamer-tag however you cannot remember your email for your gamer-tag account and you would like help recovering it. You will be prompted with
    verification questions to ensure you are not trying to recover someone else s account & if all checks out, you should be downloading & playing on your profile in no time.
  5. yorllyConY Win User

    Totally forget the email account linked to this gamer tag

    Yes, I contact an agent via chat and the person was very comprehensive and helpful. After I explained the whole problem.

    Thank for you help too.
  6. Whitey Black Win User

    Totally forget the email account linked to this gamer tag

    The best way to reach Live Support

    here: https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
Thema:

Forget my xbox account email but still remember the gamer tag

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