forced to repurchase game

Edge of Crimson · Jan 12, 2021

I decided to redownload a game I got several years ago, but it said that I do not own said game.

it also seems like I am not the only one having this problem. I have seen other posts of people having this same problem with various games. does anyone have a solution to this?

:)

Smwutches

It should. If it's not showing it there and it's not showing anywhere else that you own it, that's usually a sign it was bought by another account. If you're 100% sure you purchased it on the account you're using, you would have to contact support to see
if they can track it down. http://support.xbox.com/contact-us

Edge of Crimson

yes but it seems like it won't show things past a few years ago

Smwutches

That games is not backwards compatible with the One. You'd have to purchase the One version in order to play it on the One.

Smwutches

It can depend. What game was it? Is it one you downloaded on the 360 and are trying to download on the One/Series S/X?

Edge of Crimson

the main problem is that it said that i don't even own the game for 360

forced to repurchase game