Forced name change

BigPup988375270 · Apr 11, 2018

After 10 years of having the same gamertag on the 1st of April Xbox decided it broke their code of conduct and gave me some crappy randomised tag. I was onecrazzeemofo now I'm just annoyed. Didn't even warn me just done it then sent me some pointless email
explaining nothing and now want the £8 for a new name. How can I get my identity back

:)

I MHein I · Apr 11, 2018

Forced Name Change?

So, late last night I attempted to log into my account and I was immediately greeted with this little treat:

"In accordance with Xbox LIVE policy, the gamertag is no longer allowed. Please change your gamertag before playing on Xbox LIVE."

In an attempt to determine that rationale behind the name ban I called the support department in hopes of this enigmatic situation being resolved. However, the support department stated that there wasn't a single note regarding why the name change was enforced
and they suggested that I make a post here.

I guess that's what I'm going to do, so here I am. I'd like to know why this account was deemed inappropriate or anything of the sort. This gametag,
while not my name, was a
nickname given to me ages ago by someone that knew me and a person name "L. Hein." This person was a dear friend of mine that had certain medical issues, and ended up being my best friend
-- the remaining bits of the story aren't necessary, but this name is something that I've latched onto.

Basically, I was Heins "little brother" and people started calling me Hein, and since he came first with the L some people attached the M onto my nickname and it just stuck.

I've had this account for 7+ years, so I feel as though I deserve some sort of explanation for why this is happening now. If the name ban is final, then I'd like to have the account completely disabled.

Regards,

MHein

ngocphi · Apr 11, 2018

Forced name change

multiple forced name changes can result in a perma ban of your account

next time take the code of conduct more seriously

WPAK · Apr 12, 2018

Hi there,

I'm afraid nobody in the forums will be able to assist regarding enforcement related issues or questions.

You will have to go to http://enforcement.xbox.com for any information and possible options.

iTz Godlikez

i already filed a complaint and the gamertag is offense nuthing has been done to force name change him .....

ngocphi

multiple forced name changes can result in a perma ban of your account

next time take the code of conduct more seriously

ngocphi

maybe you should take this as a life lesson

if you cannot see why that isn't allowed maybe you should READ the code of conduct

the code of conduct is very very clear about such subjects

•Do not create a Gamertag, profile content, Avatar content, in-game content, videos, or any other content that other users may be offended by. This includes, without limitation, anything related to or suggestive of:

◦Profane words or phrases

◦Topics or content of a sexual nature

◦Hate speech

◦Illegal drugs or controlled substances

◦Illegal activities

◦Controversial religious topics

◦Notorious people or organizations

◦Sensitive current or historical events

◦Any “sound-alike” or “lookalike” words, phrases, or puns that reference these topics

Smwutches

You can try going to http://enforcement.xbox.com and submit a case review. If the enforcement team overturns their decision, you will be allowed to change it. Otherwise, you would
have to pay if you want to change it to something you want. The free change policy was changed several years ago when too many people abused the option.

Mister Beep

Hey there,

Thanks for posting! We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary
place for further information will be our Xbox Enforcement page while signed-in.

If you have any other Xbox Support questions, please feel free to post up a new thread.

Forced name change