For those who got surveys for both Home Experiment E3 and E4

Going to E3 would be amazing. I'm envious of those who get to experience it.

Hey xILx Fighter!

Thanks for filling out that survey. For those who have already filled that survey out, your information has already been passed off directly to the appropriate teams. For those who may be experiencing issues similar, please be sure to do the survey that
is linked in xILx Fighter's post.

Thanks!

Hello, Oliver godwin

Welcome to the Microsoft Community.



I understand that you have incorrectly recharged your in-game game points.



Please don't worry, incorrect purchases happen all the time, everyone can experience this and I'm happy to help you.



In this case, you can try to get a refund and make a new purchase. For refunds on digital products, please refer to the official instructions from Xbox Support and follow the steps on the page to request a refund：

Request a refund for digital games | Xbox Support



Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist

Hello Pongpol Chaochawanil，



Welcome to the Microsoft Community.

I understand that you are unable to change the country/region display when purchasing game passes for PC and that your Microsoft account profile and system regional settings are set to Thailand, and I completely understand how you feel.



Normally the country/region is displayed as the country/region set in your Microsoft account, try switching to another payment method and see if the same issue occurs.

Update your payment method | Xbox Support



You can re-upload your screenshot in your reply, but due to Microsoft Community restrictions, we are unable to view your account configuration information, so we recommend that you contact a professional Xbox technical support team one-on-one to help you troubleshoot the cause of the issue.

Contact us | Xbox Support

1. Select the "Contact us" button.

2. Select the drop-down menu option that matches your issue.

3. The next window will provide you with support articles based on your request. We recommend that you review the relevant articles before selecting the "View contact options" button.

4. In the last window, you will see multiple options. We recommend that you select the "Live Chat" or "Request a Call" option to talk to someone. Be sure to provide as many details as possible.

Please feel free contact me if you need more help.



Best regards

|Microsoft Community Support Specialist

Hello, Lois Nickey.

We appreciate you posting in Microsoft Community.



It has come to my attention that you are experiencing an overheating issue with your Xbox Series X.

I'm glad to have the opportunity to give you some advice.



First of all I would like to explain this for you, from a hardware perspective the Xbox console has a tighter hardware arrangement and the Xbox will be warmer under high loads for extended periods of time as opposed to some of the desktop PCs that have a more developed and aggressive cooling strategy.



Normally as long as the heat doesn't affect performance or use you don't have to worry about it, but performance issues do happen.

You are actually doing very well, clean dust and good ventilation are very much the right options.



Then you need to take this console to the official for repair to check the problem.

As far as I know, there are indeed a lot of three-party platforms on the market selling auxiliary cooling components or modifications, which may be able to solve the problem, but we don't guarantee their stability and reliability, and if you choose them, you need to be responsible for the possible problems that may follow on your own.

Attached is a link to instructions for obtaining repair service for your Xbox:

Getting your Xbox device serviced | Xbox Support



Thank you for your cooperation.



Best Regards.

Miyeon - MSFT | Microsoft Community Support Specialist