For some reason my account is a child account.

Translation

Child account

Guys for some reason my Xbox live account is like a child and they never activated family option with me.

I wanted to know how do I take this child mode even though I don't have the console.

Reply

Hi there

Child accounts are roughly set by region and Date of birth of the account holder and stuff like that.

This sounds like an issue with a Child Account that is managed under a Parent account. I deal with this same issue with a sub Child account. If your account is a child account you will have to make this free purchase using a Xbox 360 console only. For
some reason this is the only way to make this work, I do this with 2 Child accounts for my Grand children I manage. And it does not matter what your age is, if the account is a child account under another account you still have to make this purchase with
the 360 console.

the reason for this is because of the COPPA (CHILDREN'S ONLINE PRIVACY PROCTECTION ACT) //

Starting today some U.S. child accounts (under 13) will no longer be able to log into their Xbox 360 (in some instances Xbox Music on Windows 8 or 8.1) until a parent verifies the child account on Xbox.com. All new child accounts will be required to verify
that an adult is giving permission to a child to create a new Xbox Live account.

you have this problem because your account is a child account and that doesn't have an admin account to it anymore. For some reason, with the new dashboard the console will not allow you to access your child account unless you have a parental attached to
it. So, add a parental account and the problem is solved .

I'll answer my own question.

For some strange reason the accounts had been blocked.

I logged into microsoft using the child's login details and followed the steps to unblock the account.

Didn't think of this previously as when I logged in under my account, their accounts didn't show as blocked or that anything was wrong.