For some reason in this 2 weeks i lose packages.

Instead of factory resetting your console, even though you're not deleting your downloaded and installed games, you can "Clear The Alternate MAC Address." To do this, go to your settings on your console, next choose Network, then Network Settings. Look
for the "Advanced Settings" and click it. There should be an option called "Alternate MAC Address," click it. It will then ask you if you want to "Clear the current Alt. MAC Address" or "Manual Input." Hit the "Clear button." You will have to reset your Xbox
One Console before the actions take effect. If this doesn't help then a Factory Reset for the console is the next step, if that will not work, contact Xbox Customer Support.

packet loss is router based. Not xbox based

Hey there darkwraight

Thanks for reaching out to the Forums for clarity on this issue. I can totally understand how services going down like they have currently could be distressing. Now, typically packet loss is something stemming from how your wireless network is set up. For
an issue you like that, I suggest trying the steps here on our Xbox One Multiplayer Connection Error
Solution

We do have a service alert going on right now and I assure you that if there is something going on with our servers, our engineers are more than capable of fixing that. I recommend trying checking your connection after the

service alert is resolved.

Thanks for reading!

Hi AquarrzSudnnym the number are approximate(around) 69-65 down 18-15 up 18-25 ping.

Btw when i open my local telephone at the end of each free sound i can ear a click and a realy bad background

like a static eco. Can be? 8 months without any issues. Olso in this 5 days i called my ISP 3 times and they always

sayd after the test they do, everythings was fine, they olso send an alert to the main telephone central for

investigate to the problem but i doubt they fix. If them are the issue(too laziness).

Hello darkwraight,

We thank you for bringing this inquiry to our forums community, and would like to confirm that this concerns high packet loss from within your detailed network settings on your Xbox One console.

Our suggestion here, if you have not already attempted to do so, please try following our
Xbox One multiplayer connection error support article as it provides various steps to try in regards to
high packet loss. Try this out for us and then let us know the results.

Best wishes!