For a week my Xbox couldn’t connect to my wifi

Dakota Reandeau · Jan 15, 2024

So about a week ago I tried logging on to play games as regular, was met with needing “additional authentication” and I’ve tried everything under the sun already.. turn off and back on.. forget the network try to reconnect.. cleared my MAC address… I do not have a modem or router either so please don’t suggest those fixes, I was able to reconnect for about a day before it started the error again.. please yall help a brotha out

:)

Rodrigo Oliver

Hi Dakota, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try the solution Mr. Quimby posted here: https://answers.microsoft.com/thread/28cadd69-6f5f-41fa-a5ba-05d5514e9af7

Let me know if it works!

AglowFeather370

Yeah i am wireless. About to go hunt down an ethernet cord lol

Edit: Couldn’t find cord so I tested the connection in the network tab. The actual network connection was fine, but the multiplayer and statistic ones had errors.

2nd Edit: I tried testing the connection on my phones hotspot. everything worked without errors. even loaded the info faster than my wifi.

Reset my wifi and everything is fine.

Brando37

I can’t even access that website now and I have used my home wifi and my data so it couldn’t be a problem on our end

KinGDingelinG7x

same problem here. for some random reason I can not connect to my wifi.

other devices are getting connected to the wifi-network without any issues.

I have the latest xbox one (bought this week). looking forward for some help!

StaceyQR.

It's my wifi won't connect to my xbox everything else works fine on the wifi but the wifi won't connect to my xbox one x

For a week my Xbox couldn’t connect to my wifi