Followers Spammed on Xbox Profile

Ally R1 · Apr 12, 2023

I got spammed with about 8,000 friend requests on March 1st 2023 at around 8:15 PM (EST), and got about 300 message requests.

I've seen a similar post stating that someone had their "followers botted" on their profile, and Xbox support replied stating that their account will not be banned.

But I recently had someone tell me that they DID get banned even though they were not responsible for the spammed followers.

I've tried calling your support line, and have tried various different routes to report this issue but it takes me back to the call center where no one will help me.

Can someone on the Xbox Support team confirm that my account will not be banned or penalized because someone else targeted me?

Thanks for the help.

:)

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Rest assured that your account won't be suspended if you didn't violate the code of conduct. I would recommend to report the player who threatened to do this to you too. Our Enforcement team will take actions to the players that violated the Terms of Service.

Ally R1

Hi there Dericka,

Thank you for your response, unfortunately it's almost impossible for me to identify which specific player did this. The first two messages were from [mod removed] and [mod removed] but these are also spam accounts.

Is it possible to recommend that the Enforcement Team look into these spam accounts, and their associated login credentials to remove them from our online community?

Thank you again,

Ally

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

You can block & report each one, or leave them. It won't affect your account. You can also update your password and use 2-step verification to further protect your account from being hacked.

I hope this helps resolve your query.

Rostom L

Hi Jakob!

Unfortunately, we cannot control who's going to follow us. That's fine because it's like they're trying to add you as friend - as long as you don't accept or add them back, they cannot be part of your friend's list.

You may instead change or edit your privacy settings to control how you communicate or share your account information online.

Press the Xbox button to open the guide.
Select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.

Ov3R fR4g Uk

You can report them through their profile for spam. You could also set your account to only receive messages from friends or people you follow in the settings tab which should reduce some of the spam you're getting.

Followers Spammed on Xbox Profile