FM2023 Game Pass Cloud Save Not Syncing

Discus and support FM2023 Game Pass Cloud Save Not Syncing in XBoX on Consoles to solve the problem; Hello all, Having an issue with syncing cloud saves on the game pass version of FM2023. When I open the game on my Surface Pro 8, I get an error from... Discussion in 'XBoX on Consoles' started by jamesmarkgraham, Aug 19, 2023.

  1. FM2023 Game Pass Cloud Save Not Syncing


    Hello all,

    Having an issue with syncing cloud saves on the game pass version of FM2023. When I open the game on my Surface Pro 8, I get an error from the Xbox (not FM2023) saying that it's taking a long time to sync to the cloud, and then not syncing those saves. Tried restarting the game, both computers where I play FM2023, still haven't got it to work.

    The error is pasted below.


    FM2023 Game Pass Cloud Save Not Syncing [​IMG]


    :)
     
    jamesmarkgraham, Aug 19, 2023
    #1
  2. Tomm_A Win User

    FM2023 Game Pass Cloud Save Not Syncing

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]






    Thank you for your understanding.



    Respectfully,

  3. jamesmarkgraham Win User

    FM2023 Game Pass Cloud Save Not Syncing

    I have no problems loading the save game from the computer where I saved it (PC). I cannot load it from my Surface Pro. I have played the game many times, with no issues when I save it to the cloud.
  4. Tomm_A Win User

    FM2023 Game Pass Cloud Save Not Syncing

    Hello jamesmarkgraham,

    Greetings!



    Thank you for posting in Microsoft Community.

    Based on the description, you are having issue with cloud saves of the game that is taking too long to sync to the cloud. Let us check and see on what we can do to help resolve your concern in a timely manner.

    We have found an official article from the game developer support team that outline how to access save game on cloud and what to do when the synch fails. You can find the information below.

    • If your system shut down or crashed mid-save then the file will be corrupted and cannot be fixed. Similarly, if you game has been force closed for any reason there is a chance of save game corruption. Football Manager automatically creates a backup save. Within your save game folder there should be a file called ‘last save overwrite backup.fm’. This save will be a copy of the save game you last saved over. Please try this save first and see if it loads.
    If you are unable to access save game on cloud, please try the following:

    First, make sure that your save game has completely synced to the Cloud and that you are using the same account that you saved the game on cloud with.

    How to access cloud save?

    Click ‘Load game’ on the start screen.
    Select ‘Cloud’ from the top left drop down list.
    It should shows all save games that are saved on cloud.
    Select your desired save game and click ‘Save’ to load game.



    For your reference, see: Technical Issues – SEGA Support

    If the issue still persist, you may contact directly the game developer dedicated support team and submit a ticket. You can find the link here: Submit a request – SEGA Support



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  5. Tomm_A Win User

    FM2023 Game Pass Cloud Save Not Syncing

    Hello jamesmarkgraham,

    Thank you for your prompt response.

    If you are trying to load the game save to another device, you can copy the game save data manually to your Surface Pro device. The game save file can be by default here: C:\Users\username\Documents\My Games\FM2023. Copy this save file to your main PC and place it in the same location. If the file is too large for your transfer method, you can compress the file. You may also see the suggestion from other community member who has the same concern of yours but it is of different game. You can check the link here: Trying to figure out if it is possible to transfer my fallout 4 saves - Microsoft Community

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  6. Boom B00M Boom Win User

    The Surge not saving my game data on Xbox Game Pass PC

Thema:

FM2023 Game Pass Cloud Save Not Syncing

Loading...
  1. FM2023 Game Pass Cloud Save Not Syncing - Similar Threads - FM2023 Game Pass

  2. May 5, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.7.0]

    in XboX Insiders
    May 5, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.7.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 5, 2026 - PC...
  3. May 4, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.6.0]

    in XboX Insiders
    May 4, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.6.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 4, 2026 - PC...
  4. Games Library Issue. Game not showing up in Xbox Mode

    in XboX Insiders
    Games Library Issue. Game not showing up in Xbox Mode: I currently have 3 games from Steam installed but only 2 of them actually appear in my Games Library. The missing game shows up on the Xbox Game Bar and of course in my Steams Library with the...
  5. [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...

    in XboX Insiders
    [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...: • Platform: PC – Windows 11 Home • OS Version: Windows 11 25H2 Build 26200.8246 • Insider Ring: Xbox Insider – Delta (External) Xbox App version: 2605.1001.5.0 None of the ACA Neo Geo games...
  6. April 28, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.5.0]

    in XboX Insiders
    April 28, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.5.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 28, 2026 -...
  7. Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs

    in XboX Insiders
    Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs: Xbox TV app still has no mic support after 3 years. Here's why Microsoft should fix it. The Xbox app launched on Samsung TVs in July 2022. It's now April 2026. In nearly four years, Microsoft...
  8. I can't brows games I own in the Xbox PC app

    in XboX Insiders
    I can't brows games I own in the Xbox PC app: I'm on build 2604.1001.9.0 and in the my library section I can only see installed games, there is no way to browse the library of PC games I have purchased from Xbox. Where has this moved to?...
  9. game covers on xbox needs customizing

    in XboX Insiders
    game covers on xbox needs customizing: Add custom game cover selection for owned games. Let players choose default art, box art, deluxe art, legacy art, or custom uploaded covers.everyone just hates that on xbox you get the ugly...
  10. No information available / FM2023 Game Pass

    in XBoX Games and Apps
    No information available / FM2023 Game Pass: Hello, I want to play FM 2023 via Game Pass, I installed it but the game does not open. I get the error "No information available" on the screen. I reinstalled it many times but it didn't fix it....