Flintlock ebon code redeemed but never received.

Hello, Anthony P. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Please don't share personal information, including email addresses, gamertags, order numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask some questions:

— Could I know if you're able to see this recently redeemed content listed in your Microsoft account order history with the status “completed”, or not yet?

https://account.microsoft.com/billing/orders

— Do you play on Xbox or PC?

— If you play on PC, could I know if you downloaded Sea of Thieves from Steam, or from the Xbox app/Microsoft Store?

I'll remain attentive to your comments.

Regards,

Arturo.

I haven’t received my ebon flintlock pistol either

I've also restarted the game but i've still not received the Ebon flintlock in the game. I've the cosmetic in my purchase history

I didn't get a message from Xbox with a code to redeem the ebon flintlock. However, I noticed it in my gear box in game. I then went to account.microsoft.com and noticed they just automatically added it to my account instead of sending a redeemable code.
Check your Order history there to see if they did the same! I hope it's there for you!

Hi there BigAlGaming, thanks for reaching out.

Codes for the Ebon Flintlock pistol were provided to Microsoft accounts that were linked to a Mixer account that was logged as watching one of the qualifying Mixpot streams for that content.

In this case, if you redeemed a code for that content on a separate account, we're afraid we wouldn't be able to provide a new code in this instance.