Flight Simulator: Microsoft account used on a different Steam account

[Le texte ci-dessus est une traduction automatique et peut ne pas être exactement le même que le texte original]



Bonjour Marnay22,Merci

d’avoir contacté les forums de support Xbox. Je comprends que le compte Microsoft incorrect est lié votre compte Steam lorsque vous essayez de jouer Flight Simulator. Étant donné que votre compte Microsoft semble être bloqué, vous devrez peut-être contacter la fois le support Microsoft et les canaux de support officiels de Flight Simulator.



Veuillez afficher : Message d’erreur « Ce compte Xbox Live est déj utilisé avec un autre compte Steam sur Microsoft Flight Simulator » – Assistance Microsoft Flight Simulator (zendesk.com)



Pour contacter directement le support Microsoft concernant votre compte, vous pouvez le faire en visitant : Contactez-nous | Support technique Xbox.



Je laisserai ce fil ouvert si vous avez d’autres questions.

Merci,

-Tali

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[The text above is an automatic translation and may not be exactly the same as the original text]



Hello Marnay22,

Thank you for contacting the Xbox Support forums. I understand that the incorrect Microsoft account is linked to your Steam account while attempting to play Flight Simulator. Since your Microsoft account appears to be blocked, you may need to contact both Microsoft Support and the official Flight Simulator support channels.



Please view: Steam - "This Xbox Live Account is already used with another Steam account on Microsoft Flight Simulator" error message – Microsoft Flight Simulator Support (zendesk.com)



To contact Microsoft support directly regarding your account, you may do so by visiting: Contact us | Xbox Support.



I will leave this thread open if you have any additional questions.

Thank you,

-Tali

Hello Hugo,

Hope your day is well. You mentioned you want to transfer Microsoft Flight Simulator to Steam. According to the Microsoft Flight Simulator FAQ, "content is tied to the platform you are playing on—if you purchase a DLC on Steam, you cannot transfer it to the Microsoft Store version and vice-versa."

I hope this answers your question.

I am using steam. And i bought the Microsoft flight simulator game of the year. around 60 bucks

Hello Josh Hamilton,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you have uninstalled the Microsoft Flight Simulator from the Steam app trying to reinstall it again. Let us see how we can help.

It appears that you are stuck in signing in loop with your account that was used to sign in to Steam app. It is possible that it is caused by corrupted saves or profiles.

We have found an official article from the game developer site that outline how to uninstall the game from Steam app. It was highlighted to make sure that all the packages (including Community packages) are deleted after uninstalling the game. The default package installation location is:

[table][tr]

C:\Users\YourUsername\AppData\Roaming\Microsoft Flight Simulator\Packages

[/tr][/table]

If you have installed the packages in a custom folder, search for that folder instead. Move any leftover files or folders to the Recycle Bin.

See the link here: How to uninstall Microsoft Flight Simulator on Steam – Microsoft Flight Simulator Support (zendesk.com)

You may also see this link: How to delete a Steam cloud save to fix some loading issues or reset the logbook – Microsoft Flight Simulator Support (zendesk.com)

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi ZakariaDib1,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We understand that you are looking for a new code to use to get back to gaming - Microsoft Flight Simulator. Let us check on this together and sort this out in timely manner.

Game licenses are available on your Microsoft account, please see this link - Microsoft account | Order history.

Based on your description, you mentioned FSX Microsoft flight simulator steam addition, do you mean Microsoft Flight Simulator X: Steam Edition on Steam?

May we know if the game was purchased from Steam? If yes, please contact - Steam Support. Otherwise, would you mind providing us details about the code?

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community