Flight Simulator DVD error - download?

Hello Jack On Track,

I'm sorry you're having trouble installing Flight Simulator. You may need to submit a ticket to the Microsoft Flight Simulator support site here: Submit a request – Microsoft Flight Simulator Support (zendesk.com) There is a drop down menu where you can choose "I can't download or install the sim".

Additionally, here is their Retail Disc Download & Installation guide from their support page: Retail Disc Version - Download & Installation guide – Microsoft Flight Simulator Support (zendesk.com)

Hello janhrabal1,

Thank you for contacting the Xbox Support forums. I understand that you are unable to select "fly" while attempting to play Flight Simulator. By chance, is this only happening with one specific aircraft? Have you noticed this error with other aircrafts?

Users seeing similar errors have had success resolving it by downloading any updates for the game. Please open the Microsoft Store app and search for "Microsoft Flight Simulator" and download any updates that may appear. This is still suggested even if you downloaded the game through Game Pass, it will not install the game a second time.

If the error persists, you may respond back to this thread but I would also suggest opening a ticket with the Flight Simulator team at Flight Simulator - Submit a Request.

Thank you,

-Tali

Hello Alan Majewski,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble downloading Microsoft Flight Simulator 2020. I'll do my best to assist you.

Firstly, I'd like to clarify that Microsoft Flight Simulator 2020 is only available as a digital download. There are no physical DVD copies available for purchase. I apologize for any confusion this may have caused.

Regarding your issue with downloading the game, can you please provide me with more information on the error message or issue you're encountering? This will help me better understand the problem and provide you with a possible troubleshooting. If there is an error on your end, it would be helpful if you will also provide it here.

In the meantime, I recommend checking your internet connection and ensuring that you have enough storage space on your computer to download the game. You can also try restarting your computer and attempting the download again.

I will be waiting for your response, and I would be more than glad to assist you further.

YanYannn
Microsoft Community Moderator

This information is false. A 10 DVD set for Flight Simulator was released for sale in Europe. I believe that it was only for Europe though.

Hello Anthony,

As Obsessive Power mentioned, the game was updated for free to the DVD owners.

Please, try downloading it from here:

https://www.xbox.com/games/store/mi...rd-40th-anniversary-edition/9PMQDM08SNK9/0010

Hi Angelo,

Thanks for your post. I understand you are experiencing an issue with launching Flight Simulator X Gold Edition and receiving the error code: 1-80004005 . To troubleshoot this issue please check out this support page:

Flight Simulator X - Error.

I hope this helps.