FIX! | Xbox 360 Xbox Live Sign In Problems - Feb/Mar 22

nicholas_kehayias · Mar 14, 2022

As many have noticed recently, there have been issues regarding signing in to XBOX live on the Xbox 360.

I found two answers online - One of the two options will always work

I made this discussion for it to be clear how to fix the issue instead of scrolling through posts!

Original Forums:

360 help! - Microsoft Community - user @CR144 posted solution #1

Xbox Login Problem error code 80151103 - Microsoft Community - user @grmxo posted solution #2

SOLUTION ONE:

this seems to be the most functional solution:

1. Delete your profile from your Xbox 360

2. Hit the xbox button and sign in but hit download profile

3. Then put in your email and password

4. When the progress bar appears and get to roughly 10% of the way to 100%, press the Xbox button on your controller. This will make the Xbox freak out for a moment and freeze. This will also make it so the profile doesn't download properly.

5. Now once your xbox unfreezes and is back on the homescreen. Hit the xbox button again and hit sign in. You'll see your profile there, but it's greyed out cause it didn't transfer over properly. instead of hitting it, hit the download profile button again.

6. This time when you put in your email and password, it will work and it will bypass whatever dumb thing that was happening that caused the 80151103 error. The bar will fill and then the xbox will freeze again.

7. Leave it for a few minutes, and then turn it off. Turn it back on.

8. Suddenly your profile is there and you can sign in and no error. DONE!

SOLUTION TWO:

this MAY work... it is hit or miss for some people

1. Go to https://account.xbox.com/en-us/profile/protection in your internet browser

2. Sign in with your account

3. Click the green button "Require Profile Download"

4. Restart your console

5. Remove your profile (if you haven't already)

6. Sign in by downloading profile in "Sign In" menu

7. Your profile should download as expected now.

:)

nicholas_kehayias

Another thing people appear to be saying is that you just must keep trying until at some point it begins to work... Who knows how long this may be but it's worth a try to give an attempt a few times a day

nicholas_kehayias

Here's my idea:

Try to find out around how long it takes to get to the error after you enter your password, and it fails

Then subtract about 2 seconds the next time and instead of freezing the Xbox at 20%, freeze it at wherever that point is

So, for example:

Say you count it and it takes 7 seconds to error out after you enter your password

The next time, press the Xbox button on the controller after 5-6 seconds to freeze it

Then, after your profile shows up in gray, do a soft reset (just turn off the console *DONT UNPLUG* and restart)

After the console restarts, try to sign in again without freezing the Xbox

nicholas_kehayias

Can you follow solution one please and describe to me what it said along with what you did along the way? We might be able to troubleshoot the issue from there.

nicholas_kehayias

I totally see where you're coming from - this whole thing shouldn't be an issue in the first place. I'm really sorry to hear about the RROD.

I think the best course of action is just to call MS support and complain until they're forced to do something about the problem (this has worked before)

I really wish you good luck, and if I find another solution, I will post it along with the others ASAP.

Parakitteh

I have tried both methods with no luck. I feel like "just keep trying" isn't really a solution, since what we're trying to do is pretty clearly to glitch past an internal system that is blocking our access.

It feels as though this is a "forced obselecence" move, where Microsoft is trying to gate X360 profiles and block their access, to wean people off the console to justify no longer supporting it. The YouTube app on X360 did the same about two years ago - you had to "glitch" logging out and into your XBL profile to get the app to load, as though it was checking for X360 users and actively blocking them. Amazon Prime has also withdrawn support for the X360 version of their app.

I don't own an Xbox One - I have no interest in buying one. I use an X360 as a glorified Smart TV device to use Netflix (and previously, Amazon Prime when it was available and YouTube before it became to arduous to bother making work). And, very rarely, to play older games. Xbox 360s (plural) gave me 11 years of good gaming before I could afford a PC several years ago.

My Xbox 360 actually got bricked earlier in the month, trying to process being asked for my account login credentials. After entering my login details, it got the red dot of death. From looking online, the Southbridge chip may have spontaneously died. Not one problem in almost 11 years of hard graft on that one console.

I had to buy another preowned Xbox 360 on eBay, just to try these fixes, and it refuses to download my profile despiter 20ish attempts. My XBL profile is now, effectively, lost, unless I fork out the £150 plus for a used older-model Xbox One.

I cannot see any other way that this isn't intentional on Microsoft's part, and if it is, that is truly cancerous business practice.

Guess I'd better cancel my £50/pa Xbox Live Gold membership.

FIX! | Xbox 360 Xbox Live Sign In Problems - Feb/Mar 22