: Fix needed ASAP

Discus and support : Fix needed ASAP in XboX Networking Hardware to solve the problem; : Fix needed ASAP Hi zAssassinMast3r, Thanks for reaching out to us today! I'm sorry to hear bout the constant disconnection issue from Xbox Live. I... Discussion in 'XboX Networking Hardware' started by zAssassinMast3r, Feb 14, 2019.

  1. : Fix needed ASAP


    : Fix needed ASAP
    Hi zAssassinMast3r,

    Thanks for reaching out to us today! I'm sorry to hear bout the constant disconnection issue from Xbox Live. I would like to clarify in regards to the network, you've made sure that you do meet the
    minimum requirements for the network? I'm assuming you've already port forwarded your networking device as well?

    We do have a troubleshooting article for this issue it guides you through various possible solutions I highly suggest to go through them. The article is

    "My Xbox One is getting randomly disconnected from Xbox Live"


    Hope to hear back soon, let us know how it goes.

    :)
     
    zAssassinMast3r, Feb 14, 2019
    #1
  2. onyxishere Win User

    This needs to be fixed ASAP

    Please try deleting your gamertag from the console. Then power cycle by holding the power button on it for 10 seconds until it shuts down. Finally redownload your profile to the console.
  3. CrazY1985 Win User

    This needs to be fixed ASAP

    Login to enforcement.xbox.com to see if there really is no ban active anymore.

    After that try to delete your account from your console and re-download it again.
  4. tawnycack Win User

    This needs to be fixed ASAP

    Please try deleting your gamertag from the console. Then power cycle by holding the power button on it for 10 seconds until it shuts down. Finally redownload your profile to the console.
    I’ve done several amount of times already
  5. Ishan8123 Win User

    This needs to be fixed ASAP

    You can check for any bans/ suspensions you might have here-
    https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory


    If your ban is over and you are still seeing the effects of it, follow these steps:

    1. Remove your account from your Xbox
    2. Restart your console by pressing the xbox button, press settings, press restart
    3. Add back the account.
    You can also double check your privacy settings by

    1. Going to https://account.xbox.com/en-US/settings/home? and click privacy settings.
    2. Then scroll down to "Others can communicate with voice, text, or invites?" and select "Everyone"
    3. Scroll down to the bottom of the page to save
    Hope this helps!
  6. XBF Leslie D Win User

    : Fix needed ASAP

    Hi zAssassinMast3r,

    Thanks for reaching out to us today! I'm sorry to hear bout the constant disconnection issue from Xbox Live. I would like to clarify in regards to the network, you've made sure that you do meet the
    minimum requirements for the network? I'm assuming you've already port forwarded your networking device as well?

    We do have a troubleshooting article for this issue it guides you through various possible solutions I highly suggest to go through them. The article is

    "My Xbox One is getting randomly disconnected from Xbox Live"


    Hope to hear back soon, let us know how it goes.
Thema:

: Fix needed ASAP

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