Fix cost

much easier to get a new console

I just did the repair request, and it turns out it's no longer under warranty (I'm really not surprised) and that the cost will be $123 at the cheapest.

papers doesn't matter

you can call support and see if you are still under the 3 year warranty (doubtful) if you create a repair order online at xbox.com you can reduce the cost to 99dollars (you can also check to see if its a free repair that way too) if still under warranty
it would say 0dollars

having an agent do the repair order for you is 119dollars depending on your region (cost is region dependent)

Hi there,

Regrettably, Microsoft do not service the original Xbox One console anymore. I would either source a newer console, as they are getting very good in price, or seek out a 3rd party game store that handles repairs. I understand the want to keep the older console
alive, for functionality like Kinect, but can become expensive.

If you want to use Kinect, there is an official Microsoft adapter for Xbox One S and X, but manufacturing ceased a few years ago, and people have since hiked up the prices.

Hope this helps,

L

Hi Kevion,

If your console isn't that old you can request a repair via the support page, this guide will help with everything.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

however, if it isn't Xbox wouldn't be able to give you a price until they have reviewed the issue, usually requests come with 1 month Xbox live on return, but it could have changed since the game pass is around.

Xbox always recommends doing their repair services as they guarantee you will get a fix, however third party sellers do offer services too. however, costs are based on the local charge